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Shrub Oak International School

Direct Support Professional

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeMohegan Lake, NY, USA$20 - $23 /hr

About the Job

Requirements

  • A high school diploma, GED, or equivalent is required.
  • At least one year of work experience in a high-volume or demanding customer service or human service position is required.
  • Crisis management and de-escalation experience is required.
  • Ability to pass TB test screening is required.
  • Ability to pass Therapeutic Crisis Intervention Training for Schools (TCIS) is required.
  • Ability to ambulate around campus, including hills, stairs, grass, and gravel, and to react and move quickly during student crises is required.
  • Ability to run across campus and throughout the school to catch or monitor an eloping student or to remove oneself from an unsafe situation is required.
  • Ability to bend, stretch, sit, stand, crouch, or kneel for sustained periods when implementing a hold is required.
  • Strong written communication skills for documentation, progress notes, incident reports, and administrative tasks, including proficiency in Microsoft Office, such as Excel and Word.
  • Strong verbal communication skills to engage effectively with students, staff, and external contacts in a positive and professional manner.
  • Ability to manage challenging behaviors and apply effective de-escalation techniques in high-stress situations.
  • Strong critical thinking and analytical skills, resilience, and composure, including the ability to process information efficiently in crisis situations.
  • Ability to get to campus.

Responsibilities

  • Facilitate students’ daily care needs, department procedures, and programmatic outcomes.
  • Collaborate with departmental staff to ensure students maintain a regular and appropriate schedule of events and daily living activities.
  • Support each student’s individualized ITEP and other developmental goals in collaboration with the ITEP team, and document efforts and progress.
  • Build trusting relationships with students, understand their unique needs, and promote a positive, inclusive environment that empowers self-advocacy, collaboration, and independence.
  • Complete administrative tasks, including shift logs, maintenance requests, incident reports, and progress tracking.
  • Mentor and support students in developing life skills, advise them on a range of issues, collaborate with other departments as needed, and consistently track concerns.
  • Serve as a resource for students and staff by guiding programs, activities, and academic support.
  • Transport students between daily activities in a company vehicle when required.
  • Attend required meetings, training, and seminars as scheduled.
  • On education shifts, facilitate students’ transitions to and from classes.
  • During class, encourage student engagement with peers, teachers, and academic work.
  • Support any student in the room as directed by the teacher.
  • Facilitate student breaks as needed.

Desired Qualifications

  • At least three years of work experience in a high-volume or demanding customer service or human service position; special consideration is given to EMT/EMS, CNA/HHA/PCA, or similar experience.
  • A valid driver’s license and ability to pass a DMV driving abstract screening.
  • Experience handling aggressive clients or customers and assisting with hygiene and personal care activities.
  • CPR/AED for children and adults.
  • First Aid for children and adults.
  • Personal protective equipment (PPE) competency.
  • Sexual harassment training.
  • Mandated Reporter Training.

About the Company

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