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Bupa

Multinational health insurer and care provider

Wellbeing Support Assistant

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeHamilton, New ZealandNo salary listed

About the Job

Requirements

  • Ideal work experience of 2 or more years in a customer service or support role such as hospitality, housekeeping, or home-based care.
  • A First Aid Certificate, or willingness to obtain one.
  • Live locally in Hamilton.
  • Provide high-quality household services that help residents live comfortably and safely.
  • Acknowledge each village resident as an individual and encourage residents to be independent.
  • Respect residents’ confidentiality and privacy, and communicate and listen respectfully to residents.
  • Work effectively individually and as part of a team.
  • Have reliable transport or travel arrangements.
  • Hold legal entitlement to work in New Zealand.

Responsibilities

  • Provide effective, efficient, hygienic weekly cleaning of each resident’s apartment to a high standard.
  • Complete scheduled daily cleaning tasks for community areas.
  • Provide daily bed-making service and weekly bed-changing services to residents.
  • Collect and return residents’ laundry in a timely manner.
  • Remind residents to take their medications and support them with filling prescriptions.
  • Assist residents with dressing and undressing, personal hygiene supervision, and meal deliveries.
  • Provide other general services residents subscribe to, such as companion time.
  • Report faults, issues, or supply-replacement needs in residents’ homes and community areas to the manager.
  • Manage supplies economically and avoid wastage.
  • Follow Health and Safety policies and procedures, including safe chemical use and storage.
  • Treat residents with respect and dignity.

Desired Qualifications

  • Previous experience in an aged care environment, disability support, or community services.

About the Company

Bupa

Multinational health insurer and care provider

Bupa provides health insurance and direct healthcare services, including dental, optical, and aged care, to individuals, companies, and care facilities around the world. Premiums and service fees fund coverage for treatments, clinics, and care homes, with corporate wellness programs supporting employees. Unlike many competitors, Bupa operates as a provident association with no shareholders and reinvests profits into expanding services, delivering an integrated suite of health and care under one global brand across 190 countries. Its goal is to improve health and wellbeing by making quality care and support available at scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$924M
Headquarters
London, United Kingdom
Founded
1974

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