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Brown University Health

Remote behavioral health care platform analytics

Residential Case Worker

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeWesterly, RI, USA$18 - $27.13In-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Maintain flexibility toward work schedules and work the posted and assigned schedule, including weekends and holidays.
  • Perform routine household chores involving some lifting and bending.
  • Communicate with clients and staff face to face and by telephone.
  • Obtain and maintain CPR certification and first aid training, and monitor clients’ vital signs as required.
  • Maintain a valid chauffeur’s license and be able to use the program van or a personally owned vehicle to transport clients to day-activity programs, medical appointments, other appointments and clinical appointments, and to respond to medical emergencies and disaster evacuations.
  • Read and comprehend instructions, correspondence and memos.
  • Complete required clinical and administrative documentation, and write correspondence, reports and care plans.
  • Effectively present information in one-on-one and group situations to clients and other employees.
  • Access emergency resources to manage crisis situations and ensure the safety of clients and colleagues.
  • Maintain knowledge of organization policies, procedures, protocols and guidelines to ensure compliance.
  • Solve practical problems and deal with concrete variables in situations with limited standardization.
  • Interpret written, oral and diagrammed instructions.
  • Successfully complete all required training and certifications.
  • Have sufficient oral and written communication skills, including speech, grammar, spelling and legibility, to ensure effective communication.
  • Add, subtract, multiply and divide using whole numbers, common fractions and decimals, manually or with a calculator.
  • Appreciate the sensitive and private nature and legal status of client information, and access, use, disclose or request it only as necessary to perform job duties and in accordance with assigned access levels and agency policies.
  • Comply with agency ethics and codes of conduct in contacts with clients, coworkers and the community, and observe agency policies, procedures, protocols and guidelines.
  • Meet the physical demands of the job, including occasionally lifting or moving up to 35 pounds.

Responsibilities

  • Cover shifts as assigned at any residential program, including traveling from one program to another to work.
  • Facilitate activities of daily living skill-building for residential living and community integration by supervising and teaching clients daily medication routines, budgeting, self-preservation skills and transportation.
  • Provide opportunities for skills practice and collaborative learning.
  • Participate in a multidisciplinary team to develop and implement client treatment plans and progress reviews, engaging clients in planning and evaluation whenever possible.
  • Provide, coordinate and monitor treatment services for assigned clients, including treatment-plan contact with clients and documented coordination and implementation of care with clients, families, Gateway staff, consultants and designated staff at other human-service and medically oriented organizations.
  • Monitor the effectiveness of care provided by the program or other service providers by comparing services delivered with treatment-plan outcomes.
  • Provide shift coverage by performing household maintenance, including cleaning and meal preparation, and assisting with medical, psychiatric and behavioral crises, conflict resolution and symptom management.
  • Attend required supervision and team meetings.
  • Maintain current knowledge of agency policies and procedures.
  • Work first and second shifts, holidays and weekends as needed.
  • Keep Gateway offices and residential programs safe and secure by checking door and window locks and knowing residents’ whereabouts throughout the shift.
  • Schedule and facilitate treatment-plan meetings; use assessment information, diagnostic results, medical records, client and family participation, and input from other human-service providers to develop and document assessments and treatment plans or reviews in accordance with agency policy and procedure.
  • Screen for substance abuse and provide assessment, indicated treatment planning, counseling or education, and referral.
  • Remain on shift until appropriately relieved by another staff member, which may require working two consecutive shifts as designated by a supervisor.
  • Perform other duties as assigned or needed.

About the Company

Brown University Health

Remote behavioral health care platform analytics

Memoir Health built a behavioral healthcare platform for home-based care, helping healthcare organizations manage patients remotely. The platform includes remote patient monitoring, scheduling, virtual care, and outcomes management, powered by a data analytics engine that highlights cost-saving opportunities and guides proactive care. It stands out by automating care journeys and delivering integrated, outcomes-focused care within managed care networks, reducing administrative work for clinicians. Its goal is to make care more proactive, accessible, and coordinated from home, aiming to improve patient outcomes while lowering costs; Memoir Health was acquired by Lumeo Health in 2020.

Company size
1-10
Company stage
Seed
Total funding
$7.5M
Headquarters
New York City, New York
Founded
2018

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