ScaleOps

Kubernetes optimization platform for cost reduction

Technical Account Manager Lead

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeRemote in USANo salary listedRemote

About the Job

Requirements

At least 2 years of experience leading and scaling a team of Technical Account Managers or technical professionals, driving high performance and customer impact.
At least 3 years of hands-on experience with cloud-native technologies, including containerization and Kubernetes.
At least 3 years in a senior customer-facing role, such as technical presales, solution engineering, or Technical Account Management.
Ability to articulate and sell the benefits of complex platforms and technologies.
Strategic thinking and a customer-centric mindset, with the ability to influence customers and internal teams.

Responsibilities

Lead and mentor a team of Technical Account Managers, fostering growth, skill development, and high performance.
Drive strategic customer engagements, ensuring the success of the largest and most complex accounts.
Partner with Sales, Product, and Engineering teams to align technical solutions with business objectives.
Own and develop value-based relationships with key stakeholders across customer organizations.
Shape customer onboarding, enablement, and adoption strategies to maximize return on investment from the ScaleOps platform.
Influence product strategy by capturing customer feedback, requirements, and use cases.
Represent ScaleOps at industry events, meetups, and conferences, articulating the value of its platform.
Promote best practices and standardization across the Technical Account Manager organization to improve delivery efficiency and customer satisfaction.

ScaleOps is redefining autonomous cloud and AI infrastructure. We're on a mission to free DevOps and platform engineers from manual resource management so they can focus on innovation, not tuning resources. The results: maximized performance and a reduction of cloud costs by up to 80%.

As the category leader in Autonomous Cloud and AI Infrastructure Resource Management, we're trusted by leading enterprises including Adobe, Wiz, Epic Games, Northwestern Mutual, Coinbase, DocuSign, and Fortune 100 companies to autonomously manage their most critical production environments.

Backed by Insight Partners, Lightspeed Venture Partners, and other leading VCs with over $210M in funding, ScaleOps is the leading player in a massive and growing market. We are building the autonomous infrastructure management platform that will power the next decade of enterprise compute.

What You'll Be Doing:

Lead and mentor a team of TAMs, fostering growth, skill development, and high performance.
Drive strategic customer engagements, ensuring the success of our largest and most complex accounts.
Partner closely with Sales, Product, and Engineering teams to align technical solutions with business objectives.
Own and develop value-based relationships with key stakeholders across customer organizations.
Shape customer onboarding, enablement, and adoption strategies, ensuring maximum ROI from the ScaleOps platform.
Influence product strategy by capturing customer feedback, requirements, and use cases.
Represent ScaleOps at industry events, meetups, and conferences, articulating the value of our platform.
Promote best practices and standardization across the TAM organization, improving delivery efficiency and customer satisfaction.

What You'll Bring:

2+ years of experience leading and scaling a team of Technical Account Managers or technical professionals, driving high performance and customer impact.
3+ years of hands-on experience with cloud-native technologies, including containerization and Kubernetes – Must.
Minimum 3 years in a senior customer-facing role, such as technical presales, solution engineering, or TAM – Must.
Demonstrated ability to articulate and sell the benefits of complex platforms and technologies.
Strategic thinking and a customer-centric mindset, with the ability to influence both customers and internal teams.

About the Company

ScaleOps

Kubernetes optimization platform for cost reduction

ScaleOps provides a cloud cost-optimization platform for Kubernetes environments as a SaaS. It automatically manages container resources by rightsizing CPU and memory in real time based on application demand, eliminating manual tuning. It also offers Smart Pod Placement to consolidate pods across nodes when possible, reducing underutilized capacity and lowering infrastructure costs. This combination helps clients improve workload capacity and performance while cutting cloud spend, with case studies reporting up to 50% savings. The platform differentiates itself by end-to-end automated resource management and intelligent placement within Kubernetes, targeting enterprises that run cloud-native applications. ScaleOps’ goal is to help organizations run Kubernetes more efficiently and cost-effectively through subscription-based access to its optimization engine.

Company size: 51-200
Company stage: Series C
Total funding: $209.5M
Headquarters: Tel Aviv-Yafo, Israel
Founded: 2022

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