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University of Arkansas

Public research university in Arkansas

Computer Lab Technician

IT Service Desk & End User SupportPosted on Nov 10
Part-timeFayetteville, AR, USA$11 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Customer service experience is required.
  • Working knowledge of Microsoft Office applications is required.
  • Morning and early afternoon availability is required.
  • The candidate must be able to attend work regularly, reliably, and without disruption.
  • The candidate must be able to create and maintain collegial, harmonious working relationships with others.
  • The candidate must be punctual and dependable.
  • The candidate must be professional.
  • The candidate must communicate clearly with team members.
  • Familiarity with Microsoft Word, Excel, and related software is required.

Responsibilities

  • Assist students with hardware and software.
  • Work closely with students, staff, and faculty.
  • Answer technical questions and troubleshoot printing issues.
  • Manage equipment checked out to students, staff, and faculty.

Desired Qualifications

  • Prior experience in a customer service role is preferred.
  • Demonstrated knowledge of personal computer operations and the functions of various software is preferred.

About the Company

University of Arkansas

Public research university in Arkansas

University of Arkansas is a public land-grant research university in Fayetteville, Arkansas. It provides undergraduate and graduate education, conducts research, and supports public-service and extension activity. Academic colleges, laboratories, student services, facilities, and administrative units make up the campus operating environment. Faculty, research, student-support, technical, trades, and professional roles support the institution. The profile is campus-specific while recognizing that the University of Arkansas System uses a shared official careers platform.

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Salt Lake City, UT
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