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Amgen

Makes biotech medicines for serious illnesses

Key Account Manager - Bone Health

Account ManagementConfirmed live in the last 24 hours
Full-timeMemphis, TN, USA$159.5k - $215.8k

About the Job

Requirements

  • A doctorate degree and 2 years of sales experience and/or related account management experience; or a master's degree and 4 years of sales experience and/or related account management experience; or a bachelor's degree and 6 years of sales experience and/or related account management experience.
  • Preferred: 3 or more years of account management and/or public payor experience.
  • Preferred: Residence in the geography and established relationships with key accounts or customers.
  • Preferred: An advanced degree such as an MPH, MBA, or PharmD, and 7 or more years of healthcare sales and/or marketing experience or related experience in buying processes and decision-making.
  • Preferred: Clinic, hospital, access-environment, applicable competitor, or specialty experience.
  • Preferred: District management, reimbursement, or managed care experience.
  • Preferred: Solid understanding of the current marketplace and trends.
  • Preferred: Knowledge of payor systems, billing, coding, and reimbursement processes.
  • Preferred: Knowledge of CMS policies and processes.
  • Preferred: Documented ability to work with the sales force to resolve payor-related issues.
  • Preferred: Clear understanding of the buy-and-bill process.
  • Preferred: Proven ability to think strategically and develop, execute, and monitor strategic business plans.
  • Preferred: Demonstrated ability to engage, influence, and lead cross-functional teams.
  • Demonstrated leadership ability focused on influence, impact, and leading without authority.
  • Ability to identify key staff and departments that influence decision-making for biopharmaceutical product utilization within key accounts and cultivate relationships with those decision-makers.
  • Ability to identify and procure appropriate company resources to achieve account objectives.
  • Ability to analyze, interpret, and draw insights from clinic economics and financial performance.
  • Ability to analyze, interpret, and draw insights from varying data sources.
  • Ability to navigate clinic reimbursement successfully.
  • Experience in public payor or agency activities, including understanding Local Coverage Determination processes.
  • Knowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG, and hospital reimbursement processes.
  • Interpersonal skills including networking, influencing, negotiation, presentation, and written and verbal communication.
  • Ability to handle multiple competing priorities in a fast-paced environment.
  • Solution-oriented approach to challenges.
  • Initiative, energy, enthusiasm, and ability to work in teams.
  • Broad range of computer skills.

Responsibilities

  • Assess and diagnose the current business environment in each assigned account in relation to Amgen products, then plan and execute actions to achieve success in those accounts.
  • Work internally through the matrix team and externally with customers to develop strong relationships that support sales performance and brand strategies at multiple touchpoints and levels within complex partner organizations.
  • Develop and execute compliant market strategies to reach difficult-to-access health care providers and accounts as the key account strategic lead.
  • Serve as the Amgen Bone Health contracting point.
  • Lead contract delivery, business reviews, and performance tracking.
  • Coordinate with GPOs and large rheumatology networks.
  • Lead post-fracture care initiatives.
  • Monitor Amgen business performance across the portfolio.
  • Identify drivers and barriers and coordinate pull-through initiatives across field teams.
  • Provide actionable field intelligence and recommendations to the Amgen home office.
  • Partner closely with Market Access Team Account Executives in shared accounts.
  • Identify and resolve contracting, membership, and channel issues.
  • Provide field insight and recommendations to Pricing, Brand, and GPO teams.
  • Shape the environment, including exploration of alternate sites of care, injection sites, and value-based partnerships.

Desired Qualifications

  • Preferred qualifications include 3 or more years of account management and/or public payor experience; residence in the geography with established key-account/customer relationships; an advanced degree (e.g., MPH, MBA, or PharmD) and 7 or more years of healthcare sales and/or marketing experience or related experience in buying processes and decision-making; clinic, hospital, access-environment, applicable competitor, or specialty experience; district management, reimbursement, or managed care experience; solid marketplace and trend understanding; knowledge of payor systems, billing, coding, reimbursement processes, CMS policies and processes, and the buy-and-bill process; documented ability to resolve payor-related issues with the sales force; strategic business planning ability; and ability to engage, influence, and lead cross-functional teams.

About the Company

Amgen

Makes biotech medicines for serious illnesses

Amgen develops and makes biologic medicines, which are drugs built from proteins and antibodies grown in living cells, for serious conditions such as heart disease, cancer, and bone loss. Its anemia drug Epogen, approved in 1989, became one of the biotechnology industry's first blockbuster medicines. Amgen grows these drugs in large tanks called bioreactors, and its products include the cholesterol drug Repatha, the bone-building drug Evenity, and the severe asthma drug Tezspire. It earns money by selling these medicines, mostly through large drug wholesalers that supply hospitals and pharmacies. Amgen was founded in 1980 and is based in Thousand Oaks, California.

Company size
10,001+
Company stage
IPO
Headquarters
Thousand Oaks, CA
Founded
1980

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