Director of Product Management

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 3 million providers connected to health plans, and processing over 19 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

We are seeking a Director, Product Management who lead like owners – strategic, hands-on product leaders who can take ambiguous, complex platform problems and turn them into capabilities at scale. You will lead discovery, define strategy, and drive roadmaps that strengthen our scalable product platform, spanning platform consolidation, API/developer experience, workflow automation, security, and data-powered insights,  so Availity delivers an end-to-end platform, not disconnected point solution.

As a Director, Product Management, you will be a key member of the leadership team driving the evolution of Availity products. You will lead and develop a team of product managers, shape the product vision and strategy for your portfolio, set clear product goals and KPIs, and oversee the execution of product roadmaps that align with customer needs, market demands, and business objectives. You will partner across Product, Engineering, Design, Implementation, Sales, and Marketing to accelerate delivery, drive adoption, and deliver innovative solutions that improve healthcare workflows. This position offers a unique opportunity to help close the provider-payer gap while contributing to a growing, industry-leading platform and supporting growth across Availity.

Sponsorship, in any form, is not available for this position.

 
Location: Remote, US 

Why you want to work on this team:

• If you are energized by leading products that are the backbone for millions of users a day, striving to make healthcare better for all.

• Passionate about building and leading high-performing product teams in a dynamic, cross-functional environment where you’ll lead and innovate alongside talented teams.

• Seeking a high-impact leadership role where you can shape strategy and contribute to the growth of an industry-leading platform during a period of significant growth and evolution here at Availity.

To be qualified for this position you:

• Bachelor’s degree required; Master’s degree preferred (MBA, MS, or equivalent).

• Minimum of 10 years of product management experience delivering technology-driven products or platforms, including experience in a leadership role demonstrating the ability to lead high-performing teams, influence stakeholders, and drive product strategy.

• Strong understanding of how healthcare, payers, and providers operate, with the ability to connect product decisions to revenue, cost, and market position. Experience within the healthcare technology space is highly preferred.

• Proven experience launching and scaling new tech products in technology, financial services, healthcare technology, or top-tier consulting, working on enterprise products.

• Proven track record of delivering strong platform capabilities that enable multiple downstream products, teams, and customers – such as APIs, data platforms, or workflow platforms – rather than one-off solutions.

• Demonstrated ability to establish operational rigor, scalable processes, planning discipline, and execution frameworks across a product organization.

• Strong product judgment and craft – able to ask the right questions, challenge assumptions, frame ambiguous problems, make principled trade-offs, and drive decisions grounded in customer, business, and technical reality.

• Expertise in developing and executing long-term product roadmaps, aligning product strategies with business goals, and prioritizing based on impact and value.

• Deep partnership experience with engineering, design, and data, with enough technical fluency to influence architecture, sequencing, and scalability decisions.

• Experience measuring success through customer adoption, leverage, and long-term business impact, not just feature delivery.

• Strong understanding of agile frameworks, lean principles, and product development cycles to deliver products efficiently while maintaining high quality.

• Experience leading teams through change and operating comfortably in highly ambiguous environments where the “right answer” must be discovered, not assigned.

• Outstanding learning agility – ability to go from zero to deep understanding quickly.

• Exceptional written and verbal communication skills, with the ability to simplify complex ideas and influence senior stakeholders.

• Demonstrated history of high achievement and consistent career progression.

You will set yourself apart with:

• Prior consulting experience advising healthcare or technology organizations on product strategy, digital transformation, or operational improvement.

• Demonstrated expertise in healthcare technology platforms, including data-centric products, APIs, or workflow platforms.

• Comprehensive knowledge of Payer and Provider workflows.

• Proven track record of scaling product organizations and introducing planning, process, and execution rigor.

What you will be doing:

• Leading a product portfolio – developing and executing the product strategy, managing the strategic roadmap, and ensuring cross-functional alignment to deliver and monetize products.

• Owning product outcomes, from problem definition through delivery and iteration, for mission-critical, technically complex products.

• Leading, coaching, and developing a high-performing product team, leveraging modern best practices, continuous development, and a coaching mindset.

• Setting clear product direction by synthesizing customer needs, market dynamics, data, and business context.

• Partnering closely with Engineering and Design to prioritize work, remove delivery bottlenecks, and improve roadmap execution.

• Driving execution in ambiguity, cutting through complexity, maintaining momentum, making sound trade-offs, and moving work forward decisively.

• Leading continuous discovery processes to regularly test assumptions and iterate on product features with customer feedback.

• Rapidly ramping into new domains and products, developing strong working knowledge of Availity’s platforms, data, and healthcare ecosystem.

• Driving cross-team innovation and enterprise thinking to seek growth opportunities through product line extensions, partnerships, channel expansion, and operational/cost improvements.

• Owning product metrics, user experience, and operational outcomes, and regularly communicating progress against product goals to drive iterative improvements.

• Communicating clearly and credibly with senior leaders, articulating product decisions, risks, and priorities.

• Collaborating and influencing across the Availity matrix organization to align product, marketing, IT, sales, and service teams and their leaders to deliver the product(s).

• Raising the product bar, holding yourself and your team accountable for results, and contributing to the evolution of Availity’s product organization, helping shape how great product work gets done.

Availity culture and benefits:

• Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here!
• We have several Culture teams, a Young Professionals Group, and various ways to engage with fellow Availity associates – if you’re near Jacksonville, we have lots of pop up lunches where lunch is provided for everyone when we can see meetings are taking place and we’ve got teams in the office.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack, our industry and your function that can help get you there too!
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps: 

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. 

Interview process:  

• Recruiter Recorded Video Pre-Screen

• Video Interview with the Hiring Manager

• Video Product Panel Interview 

• Final Video Interview with the Chief Product Officer

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers:

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

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