Office Administrator
CSN Collision
Office Administrator
CSN Collision
Car collision repair network in Canada
CSN Collision · Salt Lake City, United States · Full-time · Posted 2026-07-09
Salary: USD 34,560–42,240
Workplace: on_site
Department: JJH Auto Body & Paint
At JJH Auto Body, we take pride in providing high-quality collision repairs while delivering an exceptional customer experience. We're looking for a friendly, organized, and detail-oriented Office Administrator to be the first point of contact for our customers and help keep our front office running smoothly.
If you enjoy working with people, thrive in a fast-paced environment, and have experience in the collision repair industry, we'd love to hear from you.
Responsibilities
· Greet customers and provide a welcoming, professional experience
· Check customers in and assist with vehicle drop-offs and pick-ups
· Communicate repair updates to customers throughout the repair process
· Answer incoming phone calls and respond to emails professionally
· Schedule appointments and coordinate with the production team
· Create, update, and manage repair orders using CCC ONE
· Match invoices and receipts to repair orders and maintain accurate records
· Process customer payments and assist with basic office accounting tasks
· File and organize repair documentation and insurance paperwork
· Assist with administrative tasks to support daily shop operations
· Maintain a clean and organized reception area
Qualifications
· Previous experience in a collision repair shop or automotive service office preferred
· Experience using CCC ONE management software strongly preferred
· Bilingual in English and Spanish (required)
· Excellent customer service and communication skills
· Strong organizational skills with exceptional attention to detail
· Ability to multitask and prioritize in a fast-paced environment
· Proficiency with Microsoft Office (Outlook, Word, Excel)
· Positive attitude and team-oriented mindset
· Competitive hourly pay ($18.00–$22.00/hour)
· Full-time, stable employment (40 hours per week)
· Friendly, team-oriented work environment
· Opportunity to grow within a respected collision repair business
· Ongoing training and professional development
If you're passionate about customer service and want to be part of a team that values quality, integrity, and professionalism, we'd love to meet you.
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Car collision repair network in Canada
CSN Collision repairs vehicles across Canada, handling more than 200,000 vehicles a year through a network of over 200 collision centres. Vehicles are fixed at CSN centres by trained technicians using standardized repair methods to restore structure, paint, and finish so the car returns to a like‑new state. The company differentiates itself with its large national footprint and consistent, scalable high‑volume repair processes. Its goal is to lead the Canadian collision‑repair market by delivering reliable, high‑quality repairs that restore customers’ confidence on the road.
Explore more opportunities at CSN Collision