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synava

Healthcare IT software alliance for integration

Implementation Specialist

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeHagen, GermanyNo salary listedHybrid

About the Job

Requirements

  • Completed vocational training or a degree in a medical, nursing, or therapeutic field.
  • Professional experience or career changers from nursing, medicine, or therapy are welcome if interested in digitalization and information technology.
  • Experience instructing, training, or advising colleagues or users, ideally in a clinical setting.
  • Interest in digital solutions, software, and structured processes.
  • Strong communication skills, empathy, and patience when working with different professional groups.
  • Very good German language skills at least at C1 level.

Responsibilities

  • Support clinics in implementing and using the company's KOS apps.
  • Train users from nursing, medicine, administration, and leadership in a practical and understandable way.
  • Adapt training and implementation concepts to the individual requirements of each clinic.
  • Actively support the planning and implementation of software implementation projects.
  • Serve as a point of contact for questions about using the software.
  • Create and maintain training materials, manuals, and video tutorials, presenting the content in an understandable, practical, and user-friendly way.
  • Systematically collect practical feedback and communicate it in a structured and effective way to product development.
  • For candidates from therapy, apply professional knowledge to the further development and implementation of software solutions for therapy planning and patient management, helping shape digital therapy processes in clinics.

Desired Qualifications

  • Initial experience with project work or conceptual work is an advantage but not required.
  • English language skills are an advantage.

About the Company

synava

Healthcare IT software alliance for integration

Synava is an alliance of healthcare IT software companies established in 2025 with backing from Bregal Unternehmerkapital. It acquires and partners with specialized, fast-growing health IT firms that keep their own brands while gaining access to shared resources, a strategic network, and capital for growth. The group coordinates strategy across its member companies—covering radiology workflow, medical imaging, hygiene management, oncology documentation, digital patient communication, and rehabilitation—to deliver integrated solutions along the patient journey. Its goal is to accelerate digital transformation in healthcare by improving care quality and optimizing clinical workflows, without selling products directly to end customers as a single market-facing vendor.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Karlsruhe, Germany
Founded
2022

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