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Walmart

Sells groceries and essentials in stores and online

Food & Consumables Coach

Retail Store ManagementPosted on Nov 13
Full-timeCortland, NY, USA$65k - $100k /yrIn-person

About the Job

Requirements

  • Two years of college, or one year of retail experience and one year of supervisory experience, or two years of general work experience and one year of supervisory experience.
  • At facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
  • Associates must attend and successfully complete all job-required trainings and assessments, such as Academy and Open Door trainings.

Responsibilities

  • Lead and develop teams by teaching, training, actively listening to associates, touring stores and providing feedback, communicating and collaborating with associates at all levels about store operations, technology, business initiatives, merchandising and company direction, introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives effectively.
  • Model and demonstrate exceptional customer service standards to store associates by following the One Best Way service model, managing and supporting customer service initiatives such as store-of-the-community and community outreach programs, resolving customer needs, complaints and issues, developing and implementing action plans to correct deficiencies, and providing process-improvement leadership to ensure a high-quality customer experience.
  • Drive financial performance and sales for the designated store area by reviewing and evaluating profit-and-loss statements; managing and assisting with budgeting, forecasting and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow and operational processes; and developing and implementing action plans to mitigate shrink and achieve sales and profit goals.
  • Provide supervision and development opportunities for hourly associates by hiring, training and mentoring associates, assigning duties, setting clear expectations, recognizing associates, communicating expectations consistently, promoting belonging, and recruiting and developing qualified associates to meet staffing needs and company growth potential.
  • Coordinate, complete and oversee job-related activities and assignments by developing and maintaining stakeholder relationships, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability and measuring progress, identifying and addressing improvement opportunities, demonstrating adaptability and promoting continuous learning.
  • Provide supervision and development opportunities for associates through hiring, training, mentoring, assigning duties, providing recognition and promoting belonging.
  • Ensure compliance with company policies and procedures and support the company mission, values and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these principles in business processes and practices.
  • Build high-performing teams, embrace differences in people, cultures, ideas and experiences, and create a workplace where associates feel seen, supported and connected through belonging and have opportunities to thrive and perform.
  • Work collaboratively, build strong and trusting relationships, and communicate with impact, energy and positivity to motivate and influence.
  • Attract and retain talent, empower and develop talent, and recognize others' contributions and accomplishments.
  • Maintain and promote high standards of integrity, ethics and compliance, model Walmart values, hold oneself and others accountable, and support the company's goal of becoming a regenerative company through positive impacts, belonging, eliminating waste and participating in local giving.
  • Act in a selfless manner and remain humble, self-aware, honest, fair and transparent.
  • Deliver results while putting customers first, adapt to how, where and when customers shop, and apply the EDLP and EDLC business models to plans.
  • Make decisions based on data insights and analysis, balance short- and long-term priorities, and consider customers, associates, shareholders, suppliers, business partners and communities in planning.
  • Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • A Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • A Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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