A minimum of a bachelor's degree in Information Management Systems or a related field.
A minimum of 10 years of systems administration and customer service/help desk experience.
Eight years of experience or proficiency in DoD Contract Writing Systems, WAWF/WAWF E Business/PIEE, Office SharePoint Services, Search Administration, Workflow Management, and External Service Connections.
ITIL Foundation certification or higher.
DAWIA certification or equivalent in Contracting or Program Management.
CompTIA Security+ certification.
An active Secret clearance is required.
Responsibilities
Provide on-site functional and technical system-administration support to MDA contracting directorates and program offices, explaining Government automated enterprise business systems to non-technical users.
Sustain the business and technology environment to improve the efficiency and effectiveness of business and transactional operations, including maintaining guidelines for regulatory compliance and data reporting, retention, and security.
Administer the deployed DoD contract writing system (4th Estate Electronic Contract Writing Module), ORBIT, and related security-model tasks; maintain vendor and organizational information; run Interactive SQL scripts; and support the Integrity Tool, Procurement Data Standard validations, and Federal Procurement Data System Contract Action Report creation and authentication processes.
Manage user accounts and administer DoD E-Business automated systems, including contract writing, execution, and post-award management systems; all PIEE modules and capabilities; and the GSA System for Award Management federal award system. Answer end-user questions, troubleshoot and resolve issues, and respond to data calls as directed.
Deliver functional and technical training on Federal, DoD, MDA procurement, and other Government automated business systems, processes, and best practices; develop and provide updated standard operating procedures and desk guides to MDA users.
Develop and update how-to guides, checklists, and other documentation and measures for E-Business Service Desk operations and workforce self-help materials.
Position Overview
Hive Group, a HUBZone-certified SDVOSB and multiple award-winning organization, delivers innovative solutions for complex, mission-critical federal programs. We are seeking a highly skilled Senior Systems Administrator to deliver critical on-site functional and technical infrastructure support across all Missile Defense Agency (MDA) Technical Acquisition and Contracting Support (TACS) contracting directorates and program offices. In this role, located on-site at Redstone Arsenal, AL you will bridge the gap between complex technology and procurement operations, ensuring the seamless execution of MDA’s E-Business automated systems. Acting as a trusted technical advisor, you will maintain the security, efficiency, and compliance of vital data systems while translating advanced technical architecture into clear, actionable guidance for non-technical users.
This position offers a premier opportunity to directly impact MDA’s mission readiness by optimizing the agency's contract writing and transaction environment. You will lead daily administrator operations using specialized tools—including the 4th Estate Electronic Contract Writing Module (ECWM), ORBIT, and PIEE modules—while running Interactive SQL scripts, managing security models, and conducting workforce-wide training. If you are a cleared, CompTIA Security+ and ITIL-certified professional with a deep understanding of DoD procurement systems and a passion for operational excellence, we invite you to apply. This position requires personnel to have an ACTIVE Secret Clearance.
Key Responsibilities
Provide on-site functional and technical support as a system administrator, for all of MDA’s contracting directorates and program offices, communicating a variety of Government automated enterprise business systems to non-technical users.
Provide ongoing support of the business and technology environment by sustaining efforts to increase efficiency and effectiveness of business and transactional operations, particularly through promoting and maintaining guidelines affecting Government regulation/compliance and the security of data reporting/retention.
Provide daily system administrator support utilizing the latest deployed version, of DoDs contract writing system (4th Estate Electronic Contract Writing Module (ECWM)), Operations Resources and Business Integration Technologies Acquisition (ORBIT), security model tasks, vendor and organizational maintenance, running Interactive Structured Query Language (SQL) scripts, understanding of the Integrity Tool, Procurement Data Standard Validations and Federal Procurement Data System FPDS) Contract Action Report (CAR) creation and authentication processes.
Manage user accounts, functioning as a procurement business system administrator performing administration tasks, answering end-user questions, troubleshooting actions, resolving unexpected issues and responding to data calls, as directed, for various Department of Defense (DoD) E-Business automated business systems to include: contract writing, execution and post award management system, all Procurement Integrated Enterprise Environment (PIEE) modules and capabilities, and the General Services Administration (GSA) System for Award Management (SAM.gov) Federal award system.
Perform functional and technical training to MDA's workforce on the various Federal, DoD and MDA procurement business systems, process and best practices, as well as other agency-wide Government automated business systems and develop / provide updated standard operating procedures and desk guide documentation to all MDA users.
Develop and update internal How to Guides, checklists, documents and other measures to support the E-Business Service Desk internal operations and self- help material to the workforce.
Qualifications
Minimum of a Bachelor’s degree in Information Management Systems or a related field.
Minimum of 10 years of systems administration and customer service/help desk experience.
8 years of experience/proficiency in DoD Contract Writing System(s), WAWF/WAWF E Business/PIEE, Office SharePoint Services, Search Administration, Workflow Management and External Service Connections.
Certified Information Technology Infrastructure Library (ITIL) Foundation or Higher.
DAWIA Certification (or equivalent) in Contracting or Program Management.
CompTIA Security+ Certification
ACTIVE Secret Clearance Required
Compensation and Benefits
Actual salary is determined by a variety of factors, including the candidate’s specialized skills, certifications, and years of experience.
Hive Group offers a competitive and comprehensive benefits package, including health insurance (medical, dental, vision), life and disability insurance, retirement contributions, paid leave, federal holidays, professional development opportunities, and lifestyle benefits.
A Commitment to Equal Opportunity
Hive Group is an Equal Employment Opportunity and Affirmative Action employer dedicated to fair and unbiased employment decisions. We do not discriminate based on race, color, sex (including gender and transgender status), age, religion, national origin, disability, marital status, veteran status, domestic partner or civil union status, gender identity, medical condition, genetic information, sexual orientation, or any other status protected by applicable federal, state, and local laws.
Our hiring and promotion decisions are based exclusively on an individual's qualifications and suitability for the role.
Protecting Your Information
Stay vigilant against fraudulent job offers and individuals impersonating Hive Group Talent Acquisition Specialists. Hive Group will never request payment details or money during the application process. Official communications will only come from email addresses ending in @hive-llc.com or @applytojob.com — not from free email services like Gmail or messaging platforms such as WhatsApp.
If you receive suspicious messages requesting payment or personal information, please report them immediately to [email protected].