Credit Administrator 3 - Underwriting Manager

About The Role

POSITION SUMMARY

The Credit Administrator III – Underwriting Manager is responsible for leading and overseeing the commercial credit underwriting function to ensure high-quality credit analysis, prudent risk assessment, and compliance with bank policies, regulatory requirements, and sound lending practices. This position manages a team of commercial underwriters, provides credit guidance and coaching, and works closely with commercial lenders, credit administration, loan operations, and senior management to support profitable loan growth while maintaining acceptable credit quality. The Credit Administrator III - Underwriting Manager is responsible for promoting consistent underwriting standards, ensuring timely credit decisions, and identifying potential credit risks within loan requests.

ESSENTIAL JOB DUTIES AND REPONSIBILITIES

• Supervise, mentor, and develop a team of commercial loan underwriters (Credit Analysts IV & V)
• Establish performance expectations, monitor productivity and turnaround times, and conduct performance evaluations
• Allocate underwriting resources to effectively manage workflow using nCino and ensure consistent application of underwriting standards and credit policies across the underwriting team
• Provide ongoing training and professional development opportunities for underwriting staff
• Underwrite and complete Credit Authorizations in nCino for complex/large commercial, CRE, construction, and SBA loan requests
• Oversee the analysis and underwriting of commercial loan requests, including investment commercial real estate, owner-occupied real estate, construction, C&I, equipment financing, SBA financing, and other commercial lending products
• Ensure thorough evaluation of the loan purpose, loan structure, terms, covenants, conditions, repayment sources, risk rating, and credit metrics align with loan policy
• Analyze financial statements, tax returns, cash flow analyses, global debt service coverage, borrowing bases, collateral valuations, stress tests, and other 3^rd party reports
• Identify and escalate complex credit issues and policy exceptions
• Support in quality control requests, internal and external audits, loan reviews, and regulatory examinations
• Participate in customer meetings and credit discussions, when necessary
• Participate in problem loan discussions, workout strategies, and credit risk mitigation efforts
• Support in the achievement of commercial lending production goals while maintaining consistent adherence to loan policy
• Develop and maintain strong working relationships with commercial lenders, credit administration, credit analysts, loan operations, and senior management
• Work with senior management to recommend and implement process improvements to enhance underwriting efficiency and consistency
• Performs other duties as assigned

COMPLIANCE WITH THE BANK SECRECY ACT AND ANTI-MONEY LAUNDERING PROGRAM

The Bank Secrecy Act is intended to safeguard the U.S. financial system and the financial institutions that make up that system from the abuses of financial crime, including money laundering, terrorist financing, and other illicit financial transactions. The Board of Directors is committed to complying with both the spirit of the regulations and the letter of the law. All employees are expected to understand and comply with all aspects of the BSA and to perform their job duties in accordance with Bank BSA policies and procedures. Employees who willfully violate the BSA may be subject to both civil and criminal penalties and termination of employment.

About You

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
• Minimum of five years experience in commercial lending/underwriting with a deep knowledge of commercial lending, CRE, construction lending, financial statement and tax return analysis, and global cash flow
• Highly Proficient knowledge of Microsoft Office
• Strong ability to understand and follow written and oral instructions
• Advanced ability to communicate effectively verbally and in writing
• Maintain regular, reliable, and predictable attendance to effectively lead a team of loan underwriters, collaborate with lending teams, and fulfill the essential responsibilities of the role.
• This is an on-site position. Remote work will only be considered on a case-by-case basis, must be approved by the Chief Credit Officer, and is based on the needs of the business at the time of the request.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

A four year college degree or equivalent combination of education and experience.  Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field preferred with a minimum of five years’ experience in commercial lending/underwriting.  Equivalent combination of education, commercial banking experience, and credit analysis experience may be considered.  nCino and Jack Henry experience strongly preferred.

SUPERVISORY RESPONSIBILITIES

Directly supervises Commercial Loan Underwriters (Credit Analysts IV and V). Responsible for employee selection, performance management, and workflow oversight, including monitoring productivity, allocating resources, conducting performance evaluations, and ensuring consistent application of underwriting standards, credit policies, and regulatory requirements. Supports the effective operation of the underwriting function through staff development and operational oversight.

LANGUAGE SKILLS

Ability to communicate effectively in both written and verbal formats with employees, management, customers, regulators, auditors, and business partners. Ability to prepare, review, and present underwriting analyses, credit memoranda, reports, policies, and business correspondence. Ability to effectively explain complex credit matters, underwriting decisions, risk assessments, and policy requirements to various audiences.

MATHEMATICAL SKILLS

Ability to perform complex financial and quantitative analyses involving commercial credit transactions. Ability to calculate and interpret financial ratios, cash flow analyses, borrowing bases, global debt service coverage, repayment capacity, collateral margins, interest rates, profitability measures, stress testing results, and other credit risk metrics.

REASONING ABILITY

Ability to analyze complex financial, operational, and credit information and exercise sound judgment in underwriting and credit administration decisions. Ability to evaluate multiple credit risks and mitigating factors; interpret and apply loan policy, banking regulations, and underwriting standards; identify emerging credit concerns; resolve complex problems; and make informed recommendations. Ability to manage competing priorities, oversee staff workflow, adapt to changing business needs, and communicate decisions effectively across all organizational levels.

PHYSICAL DEMANDS

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to sit; use hands to operate a computer and talk or hear while working with customers. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

All physical requirements are to be performed with or without reasonable accommodation.

WORK ENVIORNMENT

The work environment characteristics described here are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This position typically operates in a professional office environment and is usually quiet.

What We Offer

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details.  Check it out!

We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.