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Domino's

Global pizza delivery and franchise network

Customer Service Representative

Dining, Bar & Counter ServicePosted on Nov 15
Full-timeChatham, IL, USANo salary listedIn-person

About the Job

Requirements

  • Strong communication skills to interact professionally with customers.
  • Flexibility to work various shifts, including weekends and holidays.
  • Ability to follow directions and adhere to company policies and procedures.
  • Basic math skills for handling cash transactions.
  • Ability to multitask across multiple orders and tasks.
  • Ability to collaborate effectively with coworkers.
  • Ability to stand for extended periods and lift up to 25 lbs.
  • Ability to work in a fast-paced environment.
  • A high school diploma or equivalent is preferred.

Responsibilities

  • Answer incoming phone calls and take customer orders accurately.
  • Process cash and card transactions efficiently.
  • Prepare and make pizzas according to company standards.
  • Maintain a clean and organized work environment.
  • Provide customer service and support customer satisfaction.
  • Assist with various in-store tasks as needed.
  • Collaborate with team members to ensure smooth operations during busy periods.
  • Handle customer inquiries and resolve issues professionally.
  • Lift and carry items weighing up to 25 lbs.

Desired Qualifications

  • A positive attitude and friendly demeanor.
  • A customer-focused mindset with a commitment to providing excellent service.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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