Triple-S Steel

Distributes and processes steel for fabricators

Junior Account Manager

Account ManagementPosted on Nov 5

Full-timeHouston, TX, USANo salary listed

About the Job

Requirements

At least 2 years of experience in sales or assisting sales.
At least 2 years of experience reading and understanding mill test reports and customer specifications.
High-level communication skills.
High-level computer and document-processing skills.
Critical-thinking ability.
Diplomacy skills.
Attention to detail.
Ability to understand customer requirements and maintain a high level of customer satisfaction.
Ability to plan, prioritize, and multitask.

Responsibilities

Respond to customer inquiries effectively and in a timely manner.
Visit customer sites to align with business needs.
Manage inventory positions and provide feedback to the Supply Chain department.
Take direct accountability for assigned accounts, sales, and margins to support achievement of annual plans and goals.
Coordinate payment terms, accounts receivable, and logistics with customers.
Collaborate with the Director of Sales to develop and implement creative sales techniques that increase sales volume.
Develop annual business plans for assigned accounts and collaborate with the Director of Sales to align and integrate goals and plans.
Assist in mentoring Junior Account Managers.
Approve mill test reports to customer specifications.
Obtain service quotes from vendors.
Work to approve vendor relations and response times.
Assist management and Quality Control with customer non-conformances.
Track and troubleshoot orders.
Add and review freight and rush charges.
Process and document returned material as required.
Preserve records for sales, orders, and services.
Communicate daily with operations regarding material and delivery requirements.
Assist other departments as needed.
Comply with all health, safety, and environmental, quality management system, and corporate policies.
Perform other duties as assigned by management or a supervisor.

Overview

Founded in 2016, Tube Supply provides quality steel tube and bar in alloy, stainless, and carbon for oil and gas applications, including drilling, completions, production, and downhole tools. As a joint venture with Houston-based Triple-S Steel Holdings, we have combined the quality, expertise, and service you have come to know from Tube Supply with the resources and capabilities of Triple-S. Our steel tubular and bar products are tailored specifically to meet the demands of the oil and gas industry, including high pressure, high temperature (HPHT) and sour (H2S) well environments. Tube Supply clients are leading oil and gas service companies, OEMs, and manufacturing centers globally.

Our goal is to maintain a stable, fun work environment while delivering satisfaction to the marketplace. We live closely by our core values: excellence, loyalty, and fun. These are seen throughout our interactions with customers, within the company, and in each of our employee’s everyday lives.

Responsibilities

Description of Responsibilities:

Respond to customer inquiries in an effective, timely manner
Visit customer sites to align with business needs
Manage inventory positions and provide feedback to the Supply Chain department
Direct accountability for given accounts, sales, margins, to support achievement of annual plan/goals
Coordinate with customers payment terms, AR and logistics
Collaborates with Director of Sales to develop/implement creative sales techniques to increase sales volume to support the company
Develop annual business plans for assigned accounts, collaborates with the Director of Sales for appropriate alignment and integration of goals/plans
Assist in mentoring Junior Account Managers
Approve MTR's to customer specifications
Obtain quotes from vendors for services
Work to approve vendor relations and response times
Assist management and Quality control with customer Non-conformances (NCR's)
Track and troubleshoot orders
Add and review freight and rush charges
Process and document returned material as required
Preservation of records (Sales, Orders, services, etc.)
Communicate with operations daily regarding material and delivery requirements
Assist all other departments as needed
Comply with all HSE, QMS and corporate policies at Tube Supply
Perform other duties as assigned by management/supervisor

Qualifications

Job Requirements:

Minimum 2 years of experience in Sales or assisting sales
Minimum 2 years of experience with reading and understanding Mill Test reports and Customer Specifications
High level communication skills
High level computer and document processing skills
Excellent critical thinking ability
Good diplomacy skills
High level attention to detail
High level of customer satisfaction and requirement understanding
Able to plan, prioritize, and multitask

About the Company

Triple-S Steel

Distributes and processes steel for fabricators

Triple-S Steel sells steel and aluminum to fabricators, manufacturers and other industrial buyers from metal service centers, warehouses that stock and process inventory, across the United States, Canada and Colombia. Its inventory ranges from structural beams, plate and tube to sheet, grating and steel decking in carbon, alloy and stainless grades. Plants cut, drill and mill metal to each order with laser, plasma and saw equipment, so material arrives ready for fabrication on a just-in-time delivery schedule. Triple-S Steel earns money on the metal it sells, pricing each order around its size, the processing required and the freight cost. The company was founded in 1960 and is headquartered in Houston, Texas.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Houston, TX
Founded: 1960

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