Full-Time

VP – Investor Relations

Confirmed live in the last 24 hours

Talkdesk

Talkdesk

1,001-5,000 employees

Cloud-based contact center software provider

No salary listed

Expert

San Francisco, CA, USA

Category
Corporate Finance
Finance & Banking
Required Skills
Financial analysis
Financial Modeling
Connection
Connection
Connection
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Requirements
  • Bachelor's degree in Finance, Business Administration, or a related field (Master's degree in Business Administration or Finance is a plus)
  • 10+ years of experience in investor relations experience in a publicly traded company or financial services organization
  • Proven track record of developing and executing successful investor relations strategies and managing relationships with institutional investors and analysts
  • Strong knowledge of financial markets, investor relations best practices, and regulatory requirements
  • Solid understanding of accounting principles, financial reporting, and corporate finance
  • Excellent analytical and strategic thinking skills, with the ability to translate financial data into actionable insights and recommendations
  • Strong leadership and executive presence, with the ability to effectively communicate complex financial concepts to stakeholders at all levels
  • Demonstrated experience in managing investor relations, building relationships with investors, analysts, and the investment community
  • Excellent communication and presentation skills, with the ability to deliver clear and impactful messages to internal and external stakeholders
  • Strong business acumen and the ability to understand the organization's industry, competitive landscape, and business challenges
  • Experience in strategic planning, mergers and acquisitions, and capital markets transactions
  • Demonstrated ability to lead and inspire a team, fostering a collaborative and high-performance culture
  • High level of professionalism, integrity, and confidentiality in handling sensitive financial information
  • Advanced proficiency in financial modeling and analysis
  • Availability for travel to meet with stakeholders, attend investor conferences and visit different company locations
Responsibilities
  • Manage relationships with investors, analysts, and other stakeholders, providing timely and accurate financial information, responding to inquiries, and fostering strong investor confidence
  • Oversee the preparation and communication of quarterly and annual financial reports, earnings releases, investor presentations, and other materials to ensure transparency and compliance with regulatory requirements
  • Collaborate with executive leadership and cross-functional teams to develop and execute strategic initiatives, including mergers and acquisitions, capital allocation, and investment opportunities
  • Monitor and analyze industry and market trends, competitive landscape, and macroeconomic factors to provide insights and recommendations on business strategy and financial performance
  • Conduct financial due diligence for potential investments and partnerships, assessing financial risks and opportunities and providing recommendations to senior leadership
  • Develop and maintain relationships with banks, lenders, and financial institutions to ensure access to appropriate capital resources and support the organization's financial needs. Organize and lead investor meetings, roadshows, and conference calls
  • Lead and mentor a team of finance professionals, fostering a high-performance culture and ensuring their professional development and growth
  • Stay informed about emerging financial trends, regulatory changes, and accounting standards, and provide guidance to the organization on their potential impact

Talkdesk provides cloud-based contact center software that helps businesses improve their customer service operations. Its platform includes features like call routing, call recording, and a web-based interface called Callbar, which assists agents in managing calls effectively. Talkdesk serves a diverse range of clients, from small businesses to large enterprises, across various industries such as retail, healthcare, and technology. Unlike many competitors, Talkdesk offers developer resources for creating custom applications and has an app marketplace called AppConnect, which allows third-party developers to enhance the platform's functionality. The company generates revenue through subscription fees for its software and commissions from app sales. The main goal of Talkdesk is to provide a comprehensive solution that enhances customer service and experience for businesses.

Company Size

1,001-5,000

Company Stage

Series D

Total Funding

$497.5M

Headquarters

San Francisco, California

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven sentiment analysis tools are enhancing customer service quality.
  • Rising demand for omnichannel support solutions benefits Talkdesk's comprehensive platform.
  • AI-powered virtual assistants offer opportunities to automate routine inquiries and reduce costs.

What critics are saying

  • Increased competition from RingCentral and Zoom in the healthcare sector.
  • Rapid AI innovation may lead to obsolescence of current offerings.
  • Dependence on third-party developers for AppConnect could pose partnership risks.

What makes Talkdesk unique

  • Talkdesk offers AI-powered solutions tailored for financial and healthcare sectors.
  • The company provides a comprehensive SaaS platform with customizable features and integrations.
  • Talkdesk's AppConnect marketplace enhances platform functionality with third-party applications.

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Benefits

Health Insurance

Remote Work Options

Home Office Stipend

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-1%
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