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Metropolitan Transportation Authority

Operates regional public transit network

Special Inspector

Security Guarding & PatrolPosted on Nov 12
Full-timeBrooklyn, NY, USA$60.9k - $93.7kIn-person

About the Job

Requirements

  • A four-year high school diploma or its educational equivalent and two years of full-time investigator experience, including one year as a field investigator, or equivalent education and experience.
  • Two years of full-time investigator experience, including one year as a field investigator.
  • Five years in security or the military is preferred.
  • Knowledge and experience in fare-evasion enforcement and issuing summonses.
  • Knowledge of Penal Law relating to property crime, vandalism, use of force, and fare evasion in the transportation industry.
  • A valid New York State driver's license.
  • Experience utilizing Microsoft Office, including Word, Access, and Excel.
  • Must be able to obtain a security guard license.
  • Familiarity with video cameras or recording equipment.
  • Must be able to work flexible hours, including nights, holidays, and weekends, and work outdoors in all weather conditions.
  • Must be able to work in bus depots, train yards, subway tunnels, and other agency facilities.

Responsibilities

  • Study and analyze incident data related to etching and graffiti vandalism.
  • Conduct site investigations and assist with developing tactical plans to combat vandalism.
  • Patrol train yards, lay-up areas, and bus depots.
  • Use assigned electronic devices and technology to enforce Tap and Go proof-of-payment requirements on transit property.
  • Use technology to issue Notices of Violation electronically.
  • Check customer receipts on New York City Transit revenue vehicles to ensure fares have been paid in accordance with fare policies.
  • Conduct surveillance of people who board New York City Transit revenue vehicles without paying the full fare.
  • Issue summonses to fare evaders and use resilience and de-escalation techniques with agitated customers who may have violated fare policy.
  • Investigate alleged fare-enforcement violations.
  • Participate in monitoring and coordinating team-member activities and assist team members as needed.
  • Coordinate fare-evasion activities with personnel from other MTA New York City Transit departments and members of the New York City Police Department.
  • Testify at hearings and in court about the details of issued summonses.
  • Provide route and fare-related information to customers and help instruct them in using fare receipt issuance machines.
  • Read, interpret, and follow special written instructions and directives.
  • Record daily actions in memo books and prepare reports.
  • Perform special assignments as needed.
  • Operate a non-revenue vehicle and take turns driving a New York City Transit vehicle as part of a team.
  • Retrieve video; install, test, maintain, and repair Department of Security deployable cameras, video recording equipment, network equipment such as routers, switches, and servers, PCs, digital video recorders, network video recorders, and wireless CCTV equipment throughout New York City Transit property.
  • Conduct video investigations by reviewing electronic media for incidents occurring on New York City Transit property.

Desired Qualifications

  • Five years in security or the military.
  • Knowledge and experience in fare-evasion enforcement and issuing summonses.
  • Knowledge of Penal Law relating to property crime, vandalism, use of force, and fare evasion in the transportation industry.
  • Experience utilizing Microsoft Office, including Word, Access, and Excel.
  • Familiarity with video cameras or recording equipment.

About the Company

Metropolitan Transportation Authority

Operates regional public transit network

The Metropolitan Transportation Authority operates the New York City region’s transit network, including buses, subways, commuter rails, bridges, and tunnels, through six agencies. It moves people by running trains and buses and by maintaining toll facilities and related infrastructure to deliver daily service. It stands apart from others by being the largest multi-agency transit authority in the U.S., offering integrated services across multiple modes under one umbrella. Its goal is to provide safe, reliable, and accessible transportation that keeps the New York City area moving for millions of riders.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1834

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