Hotel Manager

Job Description

As the Hotel Manager of ibis budget Gosford, you will be responsible for leading all aspects of the hotel's operations to ensure exceptional guest experiences, strong commercial performance, and seamless day-to-day management. Reporting directly to the Vice President of Operations NSW & ACT, with support from the regional Accor team, you will play a key role in driving the hotel's success and achieving strategic business objectives.

This hands-on leadership position requires you to oversee operational excellence, financial performance, team development, and guest satisfaction. You will inspire and empower a high-performing team, fostering a culture of collaboration, accountability, and service excellence. As the face of the hotel, you will build and maintain strong relationships with guests, business partners, and key stakeholders, ensuring ibis budget Gosford continues to uphold its reputation as a welcoming, efficient, and trusted destination for travellers. Through your leadership, you will create an engaging environment for both guests and Heartists while delivering sustainable business results.

Key Responsibilities

• Lead the overall management and strategic direction of ibis budget Gosford, ensuring the hotel consistently delivers exceptional guest experiences, operational excellence, and strong commercial performance.
• Build and maintain effective relationships with key stakeholders, including hotel owners, guests, suppliers, local businesses, and the broader Accor network.
• Drive the long-term profitability of the hotel by maximising revenue opportunities, managing costs effectively, and implementing sound yield and pricing strategies.
• Regularly review operational and financial performance across all departments, identifying opportunities to improve productivity, service quality, efficiency, and market competitiveness.
• Develop, inspire, and lead a high-performing team, fostering a positive workplace culture that reflects Accor's Heartist values and promotes employee engagement, growth, and accountability.
• Champion a guest-centric approach, ensuring service standards are consistently maintained and opportunities to enhance the guest experience are identified and implemented.
• This is a live-in position with accommodation provided in a self-contained one-bedroom apartment located onsite.
• Work a Tuesday to Saturday roster, including overnight stays during scheduled working days, while ensuring adequate leadership coverage and operational continuity during rostered days off.
   

  About you

• Previous experience as Front Office Manager or above. 
• The ability to provide strategic thought processes and direction to build market performance and business outcomes.
• Strong ability to develop, lead and motivate a team of experienced professionals.
• Excellent project management abilities
• A strong focus on customer service and passionate about guest experiences

Qualifications

• A qualification in hotel management, hospitality management, commerce or business administration would be highly regarded.

Additional Information

About the ibis budget Brand - Smart • Fun • Cool • Active

With a global footprint of 590 hotels open and in the pipeline, welcome to a world where adventure, comfort, and affordability converge.

Hello to the go-getters, early-risers, the riders and the party lovers.

Hello to the movers and shakers, to the real deal finders.

Hello to the young and the young at heart, the daring, the street smart.

Who can make anywhere their home, while embracing the unknown.

Hello to those who find adventure in the everyday

And when the night comes, a sweet dream of their stay.

Why work for Accor?
At Accor, we are far more than a global hospitality leader. We welcome you as you are and offer opportunities across a diverse portfolio of brands and experiences, enabling you to find a role that aligns with your personality, strengths, and aspirations.

We are committed to helping our people grow and learn every day, ensuring that work brings purpose, fulfilment, and opportunities for development. Throughout your journey with us, you will be encouraged to explore Accor's limitless possibilities and build a rewarding career.

By joining Accor, every chapter of your story is yours to write. Together, we can shape the future of hospitality while creating meaningful experiences for our guests, colleagues, and communities.

Discover the opportunities waiting for you at Accor by visiting: https://careers.accor.com/

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays

Do what you love, care for the world, and dare to challenge the status quo. #BELIMITLESS

Our Purpose
Pioneering the Art of Responsible Hospitality, connecting cultures through heartfelt care.

We invite applications from suitably qualified candidates who hold full Australian working rights or are currently residing and working in Australia on an eligible regional visa. This position is located within a designated regional postcode and may assist visa holders who are required to live and work in a regional area to meet their visa conditions.