Head of Technology Risk - Resilience and Portfolio Delivery

Head of Technology Risk, Resilience and Portfolio Delivery

Location: London (also open to New York or Singapore)

About Westpac

Westpac is Australia’s oldest bank and one of the country’s leading financial institutions. Through Westpac Institutional Bank, we provide specialist banking, markets and capital markets services to corporate, institutional and government clients globally. Our London office is a key international hub, working closely with teams across Australia, Asia, Europe and the Americas.

How will I help?

We are looking for a senior technology leader to join WIB International Technology as Head of Technology Risk, Resilience and Portfolio Delivery. This is a broad leadership role spanning first line technology risk, operational resilience, control transformation and technology portfolio delivery across our international business.

A key focus of the position will be modernising how technology risk is managed. You will lead the move away from periodic, manually intensive controls towards more automated, preventative and continuously monitored risk management, with reliable evidence built into technology platforms, engineering processes and operational workflows. You will also oversee the international technology portfolio, helping ensure investment and change are prioritised effectively and delivered safely, with clear visibility of risks, dependencies, outcomes and benefits.

The role provides significant scope to shape how we use automation, Generative AI and agentic technology to strengthen controls, identify emerging risks and accelerate remediation, while maintaining appropriate governance, human accountability and regulatory compliance.

Key Accountabilities

• Lead first line technology risk across WIB International, covering technology, cyber, resilience, change, data and third party risk.
• Develop a clear and evidence based view of technology risk and control effectiveness, identifying emerging risks and areas requiring remediation.
• Lead the transition towards automated and continuous control monitoring, testing and evidence collection.
• Embed preventative controls into technology platforms, engineering pipelines and operational workflows.
• Apply Generative AI and governed agents to areas including risk identification, control testing, policy interpretation, regulatory mapping and remediation.
• Establish appropriate governance, permissions, guardrails and human oversight for AI and agentic solutions.
• Develop opportunities to translate policies, standards and regulatory requirements into automated and executable controls.
• Lead operational resilience, disaster recovery and continuity planning across international technology services
• Oversee governance of the WIB International Technology portfolio and International Front Door of Change.
• Maintain oversight of delivery risks, dependencies, milestones, financials and realised benefits across the portfolio.
• Coordinate technology responses to regulators, internal and external audit and first line assurance.
• Lead and develop a small international team while remaining comfortable operating as a hands-on senior leader.

What do I need?

You will bring significant senior level experience across technology risk, cybersecurity, operational resilience or technology delivery, ideally gained within banking, financial services or another highly regulated environment.

You will also bring:

• Strong understanding of first line risk ownership, control design, testing, monitoring and remediation.
• Experience modernising or automating technology risk and control environments.
• Practical experience using AI or agentic technology to strengthen risk management, controls or remediation.
• Understanding of continuous control monitoring and automated assurance.
• Knowledge of infrastructure, policy or security as code and how automated controls can be embedded into engineering processes.
• Strong operational resilience and technology delivery experience.
• Experience leading complex technology portfolios and working across multiple jurisdictions.
• Strong stakeholder management skills with the ability to work effectively across Technology, Risk, Cyber, Compliance, Audit and the broader business.
• The judgement to balance innovation and pace with security, risk management and regulatory expectations.
• Experience working within an international financial services environment and knowledge of UK, European, US or Singaporean technology and resilience regulation would be highly valued.

What’s in it for me?

This is an opportunity to take on a highly visible international role with the scope to shape how technology risk and resilience is managed across Westpac’s international business.

You’ll work across Technology, Risk, Cyber and the broader business, with exposure to senior stakeholders across multiple international locations.

This role is not simply about maintaining an existing risk framework. You’ll have the opportunity to modernise how we work, using automation, continuous controls and emerging technologies to build a more preventative and evidence-based approach to technology risk.

You’ll also have the opportunity to lead across a broad remit spanning risk, resilience and portfolio delivery, while building capability within a small international team.

What’s it like to work here?

We aim to provide one supportive team to help us achieve our purpose of creating better futures together.

As part of Westpac’s international business, you’ll work in a diverse and collaborative environment with colleagues across multiple regions and disciplines. This is an opportunity to take ownership of a broad international remit and help shape the future of technology risk, resilience and delivery across our business.

How do I apply?

If this sounds like the opportunity for you, please click ‘Apply’ and submit your application and CV through our careers site.