Custom Product Manager

PORTWEST, a leading global manufacturer of safety wear, workwear and PPE is currently seeking applications for the position of Custom Product Manager in Manchester. Portwest is one of the fastest growing workwear companies in the world currently employing over 5,300 staff worldwide, with customer service staff in over 130+ countries and 11 Global warehouses in UK, Ireland, Italy, Poland, Spain, UAE, USA and Australia. We design, manufacture and distribute market leading workwear, safety wear and PPE in fully owned production facilities

We’re on a mission to become the world’s most requested PPE and Safety Wear Brand.


JOB SUMMARY:

As a Custom PPE Product Manager, your role is to manage custom projects from start to finish across the Hand Protection, Footwear and above the neck PPE ranges. Your responsibilities include managing customer quote requests from start to finish. You will help grow Portwest custom business through timely quote management, negotiating favourable cost and lead times with suppliers and developing high quality, commercial product that meets custom specifications. The main KPI of this role is on time in full delivery of PPE custom specials.

KEY RESPONSIBILITIES:

• Action custom quote requests in a timely and efficient manner, looking to maintain profitability but also win business
• Represent the company when dealing with Sales Managers and customers as required.
• Create drawings for initial customer sign off
• Manage Custom PPE range
• Manage sample requests, ensure that they are allocated to the appropriate project. 
• Create technical specifications for custom projects 
• Manage sample requests, ensure that they are allocated to the appropriate project. 
• Communicate effectively and manage stakeholder expectations effectively
• Negotiate prices with suppliers, ensuring a balance between value and quality.  
• Coordinate with overseas partners and test houses to verify product accuracy and compliance with certification criteria.
• Manage full certification process. 
• Exercise attention to detail to maintain consistent high-quality product standards

REQUIREMENTS:

• Minimum 3 years’ experience working in the PPE, Health & Safety Industry
• Experienced project Manager, used to managing multiple projects and seeing them through to successful completion.
• Have a good awareness of relevant standards (Gloves, Footwear, Eyewear, Hearing, Respiratory, Head Protection)
• Strong commercial acumen to identify projects that have the potential to be successful
• Excellent communication skills both verbal and written
• Exceptional attention to detail
• High degree of experience in managing the expectations of multiple stakeholders
• Excellent Microsoft office skills, particularly Excel & PowerPoint
• Have working knowledge of Adobe packages
• Educated to degree level or have equivalent experience from relatable industries.

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