T

Teleperformance

Outsourced customer experience management services

Data Support Engineer

Software EngineeringConfirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

  • A professional or university degree is typically required.
  • Approximately 1-2 years of practical professional experience in a particular area is typically required.
  • Ability to conduct requirements gathering and analysis to understand software domains, hardware and software interfaces, and overall software characteristics.
  • Proficiency with programming, scripting, and/or database languages.
  • Knowledge of software development best practices, including coding standards, code reviews, source control management, build processes, testing, and operations.

Responsibilities

  • Conduct requirements gathering and analysis to understand the domain of the software problem and/or functionality, the interfaces between hardware and software, and the overall software characteristics.
  • Use programming, scripting, and/or database languages to write software code.
  • Support software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements.
  • Apply software development best practices, including coding standards, code reviews, source control management, build processes, testing, and operations.
  • Execute established standards independently within defined frameworks and follow established processes.
  • Continuously improve day-to-day activities and processes.
  • Share best practices and develop relevant and appropriate solutions.
  • Set day-to-day operational objectives when formally leading more junior coworkers.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

Recently Posted Jobs

Explore more opportunities at Teleperformance

See more jobs