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WAREMA

European leader in sun protection systems

Koordinator - m/w/d, Kundendienst & Service

Logistics & TransportationUpdated on Nov 11
Full-timeWertheim am Main, Germany

About the Job

Requirements

  • Completed technical or commercial vocational training is required.
  • Strong commercial skills are required.
  • Experience in service and customer contact is desirable.
  • A customer- and service-oriented, systematic approach and organizational ability are required.
  • Teamwork and communication skills are required.
  • Secure use of common Microsoft Office applications is required.

Responsibilities

  • Independently clarify service deployments and resolve technical and commercial issues while communicating directly with customers.
  • Create service orders for technicians and ensure the information needed for efficient processing is available.
  • Determine the spare parts and equipment, such as work platforms, needed for effective onsite assignments.
  • Plan service technicians' assignments and routes to improve efficiency.
  • Process and manage service orders from initial handling through commercial completion.
  • Handle general office-management and administrative tasks to organize and improve daily office operations.

Desired Qualifications

  • Product knowledge and experience in the construction industry are desirable.

About the Company

WAREMA

European leader in sun protection systems

WAREMA is a European leader in technical sun protection systems, offering a complete range of interior and exterior sun protections and control systems. Its products include motorized or manually operated systems that can be controlled via smart-home technologies to regulate light, visibility, and temperature, boosting building energy efficiency. Unlike many competitors, WAREMA relies on integrated, in-house production across sun protection, plastics engineering, and machinery, plus connected control solutions and, with Caravita, a strong umbrella and shade systems portfolio. The company aims to improve people’s quality of life and well-being while raising energy efficiency in homes and commercial buildings through reliable, user-friendly sun protection and smart-home solutions.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Australia
Founded
2005

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