Goodwill Industries of San Diego County

Provides employment and training for disabled

Retail Supervisor

Retail Store ManagementUpdated on Nov 13

Full-timeChula Vista, CA, USA$22.51 - $25 /hrIn-person

About the Job

Requirements

One year of supervisory experience is required.
Basic computer skills, including email, internet use, Microsoft Word, and Microsoft Excel, are required.
Ability to operate an electronic cash register is required.
Ability to understand basic retail-store operations, including stocking, merchandise flow, quotas, cash handling, bank-deposit procedures, and sales reports, is required.
Ability to perform simple arithmetic, including addition, subtraction, fractions, and percentages, is required.
Ability to calculate cash-handling figures and amounts, including change and discounts, is required.
Ability to read and understand sales reports is required.

Responsibilities

Ensure excellent customer service is provided to customers and donors.
Provide leadership, guidance, training, and professional development to staff to motivate them, increase productivity, and achieve departmental goals.
Engage staff and foster a positive work environment where employment-relationship matters are minimized.
Assist in preparing performance evaluations, five-minute goal-setting conversations, and work schedules.
Maintain the store or department in a clean, safe, and organized condition, with merchandise appropriately displayed.
Promptly document and report concerns or issues to management.
Support implementation of organizational initiatives, such as the 4DX methodology.
Assist the management team with daily store operations, including opening and closing the store, overseeing production and retail operations, and ensuring staff follow policies and procedures.

Desired Qualifications

Retail experience is preferred.
A high school diploma or General Education Degree (GED) is preferred.
A California driver's license, a driving record acceptable to Goodwill's insurance requirements, and an insured reliable vehicle are preferred.

About Us

Are you looking for meaningful work and want to make a difference? Joining the Goodwill team could be a great fit for you! At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.

Overview

Hourly Rate: $22.51-$25.00

POSITION SUMMARY: Assists the management team in the daily operations of the store. Daily duties will include some management functions, opening/closing store, overseeing production/retail operations, ensuring themselves/staff follows all policies and procedures.

Responsibilities

Essential Functions Statements:

Ensures excellent customer service is provided to customers and donors.

Provides leadership, guidance, training and professional development in a positive environment to motivate staff, increase productivity, and achieve departmental goals.

Engages the staff and creates a positive work environment where employment relationship matters are minimum.

Assist in preparing performance evaluations, 5-minute goal setting conversations, and work schedules.

Responsible for maintaining store/department in clean, safe and organized fashion with merchandise appropriately displayed.

Documents and reports any concerns or issues in a prompt and timely manner to management.

Performs other duties as assigned.

Supports the implementation of organizational initiatives such as 4DX methodology.

Qualifications

SKILLS AND ABILITIES:

Education: High School Graduate or General Education Degree (GED) preferred.

Experience: One year of supervisory experience. Retail experience preferred.

Computer Skills: Basic computer skills, Email, internet use, Microsoft word and Excel.

Certificates & Licenses: Having a CA Driver’s License, a driving record acceptable to Goodwill’s insurance company requirements, and an insured reliable vehicle is preferred.

Other Requirements: Ability to operate electronic cash register. Must be able to understand the basic principles of running a retail store: Stocking, merchandise flow, quotas, cash handling, bank deposit procedures and sales reports. Ability to work with simple arithmetic (addition, subtraction, fractions, percentages, etc.). Ability to calculate figures and amounts related to cash handling (for example, change discounts, etc.). Ability to read and understand sales reports.

Compensation: 22.51 to N/A (USD)

About the Company

Goodwill Industries of San Diego County

Provides employment and training for disabled

What the company does: Goodwill Industries of San Diego County provides employment and training opportunities to people with disabilities and other barriers to employment, helping them gain skills and find work in the local community. How the product works: It delivers job training, placement services, and supportive programs designed to build work skills, confidence, and independence; it may also operate thrift stores or donation-based activities that fund these services while offering community members opportunities to donate and shop. How it differs from competitors: It focuses on individuals with disabilities and barriers, offers a nonprofit, community-based model that reinvests earnings into local job programs and ongoing support, and combines training with real-world work experiences. What the goal is: to improve employment outcomes and long-term independence for people who face barriers to work, enabling them to participate more fully in the community.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: San Diego, CA
Founded: 1930

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