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Services for the Underserved

Offers services to underserved New Yorkers

Facility Manager

Full-TimeDeadline 5/15/27
$27.98/hr
Junior, Mid
Bachelor's, Associate's, Incomplete
New York, NY, USA
In Person
Facilities OperationsFacilities Management

About the job

Requirements
  • An associate degree in a related field and 2–5 years of related building or shelter experience, or a high school diploma and 5–7 years of related building or shelter experience.
  • A required Safety Director F-80 and/or New York State Security Guard license.
  • Maintain CPR and First Aid certification.
  • Work weekend and evening hours, with additional shifts as needed.
  • Drive the program vehicle when necessary.
  • Respond to crisis and emergency situations and contact appropriate authorities as needed.
  • Adhere to the on-call system for crisis intervention, emergencies, and other situations requiring immediate action.
  • Communicate clearly and concisely with supervisors, staff, and coworkers.
  • Use critical thinking to drive improvements and make necessary adjustments to changing circumstances.
  • Lead and direct a cohesive team.
Responsibilities
  • Supervise operational, maintenance, and contracted maintenance staff, including conducting weekly supervisory sessions, preparing work schedules, approving timesheets and time-off requests, coordinating work assignments, and evaluating security and maintenance documentation.
  • Maintain shelter buildings in good standing and address building violations in a timely manner.
  • Coordinate maintenance staff training, development, and evaluation, and perform custodial duties when necessary.
  • Participate in Callahan, RSRI, OTDA, and OCFS building inspections.
  • Develop the fire safety plan and train staff on fire safety procedures and building evacuation.
  • Coordinate monthly fire drills and maintain fire drill logs.
  • Conduct periodic building inspections for fire safety hazards or violations and inspect fire prevention systems, including the centralized fire alarm panel, sprinkler system, smoke detectors, and fire extinguishers.
  • Coordinate and document servicing and inspections of fire safety equipment.
  • Provide new program clients with written fire safety and prevention information.
  • Monitor the facility exterior and interior to ensure client safety and prevent damage, theft, fire, and other emergency or crisis situations.
  • Provide clients with guidance on maintaining living quarters, including rodent and insect extermination.
  • Conduct periodic building and grounds inspections and report findings to Central Maintenance.
  • Participate in team meetings and training as appropriate.
  • Perform other program-related duties delegated by senior leadership.
Desired Qualifications
  • A bachelor's degree.
  • Provide collaborative and strategic planning and program management.
  • Develop and improve program design and service delivery through innovation.
  • Develop and manage relationships with team members, funders, and the service community.

About the company

S

Services for the Underserved

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S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1978

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Simplify's Take

What believers are saying

  • The April 2026 crisis center adds recurring operating funding through 2031.
  • Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
  • TD's 2026 grant expands Homebase staffing during acute eviction pressure.

What critics are saying

  • S:US depends heavily on New York public funding and contract renewals.
  • Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
  • If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.

What makes Services for the Underserved unique

  • S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
  • S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
  • S:US secured a $894,050 Truxton SRO contract through 2032.

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Benefits

Wellness Program

Professional Development Budget

Company News

Hep Free NYC
Oct 19th, 2023
NYC Hep C Task Force Meeting Highlights | 09-27-2023

In partnership with Services for the Underserved, NYC Health Dept launched the city's first Public Health Vending Machine located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway).