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L.A. Family Housing

Provides affordable housing with supportive services

Housing Stabilizer - Psh

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeSan Pedro, Los Angeles, CA, USA$26.42 /hr

About the Job

Requirements

  • At least one year of work history and relevant transferable skills.
  • Knowledge of issues faced by program participants, including health, substance abuse, mental health, domestic abuse, trauma, immigration, and legal matters.
  • Ability to engage with people experiencing homelessness with empathy and a non-judgmental attitude.
  • Ability to work with individuals presenting with mental health, substance use, and physical health needs.
  • Ability to adapt and work across office, home, and field settings.
  • Advocacy, conflict resolution, and time-management skills.
  • Proficiency in electronic data entry and ability to prioritize roles, tasks, and deliverables.
  • Creative, solution-focused problem-solving skills.
  • Written and verbal communication skills, ability to build relationships and network, and ability to work independently and in a team.
  • Proficiency in Microsoft Word, Excel, Access, and PowerPoint, Zoom, and web-based scheduling software.

Responsibilities

  • Engage and develop rapport with households transitioning out of homelessness using Trauma-Informed Care, Harm Reduction, and Housing First principles.
  • Provide intensive case management services, including independent living skills, housing stabilization, money management, community integration, employment linkage, benefits establishment, and linkage to community providers for substance use, primary care, and mental health care to increase housing stability.
  • Collaborate with clients to maintain a current, comprehensive biopsychosocial assessment and create individualized goal plans; review and update plans quarterly and upon completion of goals.
  • Maintain accurate and current client files with required documents and data in agency records and electronic databases.
  • Follow documentation standards established by the program contract and LA Family Housing policies.
  • Provide crisis prevention, crisis intervention, safety planning, and de-escalation support to households.
  • Advocate for clients to address issues and barriers between landlords and participants.
  • Assist with referrals and linkage to eviction-prevention and fair-housing resources.
  • Attend mandatory trainings, seek learning opportunities for continued education, and stay current on best practices in participant care and ending homelessness.
  • Participate in the agency internship program and provide mentoring or coaching to new team members as needed.
  • Participate in case conferences, staff meetings, and community meetings as required.
  • Perform additional tasks, projects, and responsibilities as assigned by the supervisor.
  • For DHS ICMS scattered or LAHSA-specific duties, provide field-based stabilization services, traveling around LA County to agencies, providers, and resources to support clients.
  • For DHS ICMS scattered or LAHSA-specific duties, assist participants with high-acuity needs by connecting them to additional resources, such as Project-Based Supportive Housing units.
  • For DHS ICMS project-based building-specific duties, collaborate with Property Management, Resident Advocates, onsite co-located staff, and community agencies to provide supportive services, including active participation in tenant meetings.
  • For DHS ICMS project-based building-specific duties, organize and facilitate building-wide tenant events, such as Thanksgiving dinners, financial literacy classes, and Fourth of July barbecues.

Desired Qualifications

  • Familiarity with homeless-services best practices, including Housing First, Harm Reduction, Motivational Interviewing, Strengths-Based Case Management, and Trauma-Informed Care.
  • Bilingual proficiency in Spanish and English.

About the Company

L.A. Family Housing

Provides affordable housing with supportive services

L.A. Family Housing provides affordable housing with wraparound services to help families move from homelessness to stable living. It owns and operates 22 properties in Greater Los Angeles, including three shelters and 19 permanent affordable buildings, offering a continuum from temporary housing to permanent rental housing linked with supportive services. The model pairs housing with on-site or connected services (case management, basic needs support, and programs that build self-sufficiency) to achieve housing stability and financial independence. Its goal is to preserve and grow affordable housing, balance costs with services, reduce homelessness, strengthen neighborhoods, and spur economic growth in low-income communities.

Company size
201-500
Company stage
Grant
Total funding
$5.3M
Headquarters
Los Angeles, CA
Founded
1983

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