Operations Trainer

<p> </p> <p><strong>Trainer, Ops Training  </strong></p> <p><span style="font-weight: 400;">Do you enjoy facilitating and implementing data driven training solutions that will directly contribute to organizational growth and strategy alignment across a large, diverse, and geographically dispersed workforce? The Ops Training Team is seeking a Trainer to join our growing organization. This role will work as a liaison between training and operations to ensure that Distribution Center (DC) training needs are being addressed with impactful and measurable solutions.</span></p> <p><span style="font-weight: 400;"><strong>Shift: Sunday to Wednesday from 9:00 AM to 7:30 PM</strong></span></p> <p><strong>Summary</strong></p> <p><span style="font-weight: 400;">Reporting to the Ops Training Manager, the Trainer will be responsible for overseeing daily training operational activities within the DC which includes the following: assist in managing training requests received from the business, facilitate classroom and on-the-job training, and conduct one-on-one coaching sessions with DC associates to support their development. This role will work side by side with cross-functional teams within the DC to help implement training products and support in process improvements. A successful candidate in this role will thrive in an ambiguous, fast-paced, high-growth environment, enjoys problem solving, and will have a passion around training and developing others.</span></p> <p><strong>Job Description:</strong></p> <p><span style="font-weight: 400;"> </span><strong>You will...</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Promote food safety, quality, and a safety-first culture through training and development activities within the DC</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Train, Cross-Train or Re-Train Training Ambassadors, Associates, and Frontline Leaders using network standard training methods such as classroom, On-the-Job (OJT), and Powered Industrial Equipment (PIT) practical training</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assist the Training Specialist in monitoring the training request intake system to help schedule training within the DC to accommodate incoming training requests</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help support internal change management processes for new training products or process improvement initiatives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Continuously observe and provide feedback to Training Ambassadors and new associates to support their growth and development within the organization</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support training coordination efforts which include scheduling training and recording training completion </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Share and exchange best practices with other Trainers and Training Ambassadors within the DC</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with multiple leaders to calmly and effectively communicate or escalate issues through the proper channels for resolution</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Conduct Tours of the DC for new associates and frontline leaders</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create a positive team dynamic that encourages frontline leaders and associates to ask questions, provide feedback, adapt to the ever-changing business, and stay focused on the customer experience</span></li> </ul> <p><strong>You Have..</strong></p> <ul> <li><span style="font-weight: 400;"><em>Scheduling Flexibility</em> (days, nights, weekends, holidays) to support business need.</span></li> <li><span style="font-weight: 400;"><strong>Flex Shift: M-F: 7am-3:30pm / M-F: 3pm-11:30pm</strong><br></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to read and write in English</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Basic Mathematics Skills </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience using the Google Business Suite </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficient in basic computer and tablet skills including email</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Training and experience on PIT is a requirement.</span></li> </ul> <p><span style="font-weight: 400;"> </span></p> <p><strong>You'll get..</strong></p> <ul> <li><em><span style="font-weight: 400;">Starting pay rate of </span></em><strong>$22.50/hr.</strong></li> <li><span style="font-weight: 400;">401k company match that vests immediately upon participation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">$0 monthly premium and other flexible health plans</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Amazing discounts, including up to 75% off HelloFresh subscription</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible shift scheduling & advancement opportunities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Emergency child and adult care services</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborative, dynamic work environment within a fast-paced, mission-driven company</span></li> </ul> <p><strong><em> </em></strong></p> <p><strong><em>Other Duties</em></strong></p> <p><span style="font-weight: 400;">Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change or be supplemented at any time with or without notice.</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Illinois Pay Range</div><div class="pay-range"><span>$24.75</span><span class="divider">—</span><span>$24.75 USD</span></div></div></div>