ALTEN Mexico

Engineering and technology consulting services

UC Identity Engineer

System AdministrationConfirmed live in the last 24 hours

Full-timeRabat, MoroccoNo salary listedIn-person

About the Job

Requirements

One to three years of experience in a similar position.
Technical knowledge of Active Directory, including management of groups and objects; Group Policy Objects; Azure; Azure Active Directory (Entra ID); Azure AD Connect; Active Directory Federation Services; Azure multi-factor authentication; Microsoft 365/Office 365; Exchange Server; SharePoint Online; Microsoft Teams; hybrid Exchange/Microsoft 365 environments; PowerShell; intermediate networking; intermediate security best practices; and identity and access management.

Responsibilities

Provide Level 2 technical support for critical incidents, problems, and changes.
Manage change-management activities, including validation, approval, tracking, and control of change execution.
Conduct technical audits and formulate recommendations based on best practices.
Write, update, and validate technical documentation, including standard operating procedures, procedures, and change reports.
Manage major incidents and service requests to restore services within defined timeframes.
Gather and analyze client needs.
Participate in proofs of concept and technical demonstrations of solutions.
Support business activities according to organizational needs.

Desired Qualifications

A Microsoft certification is an asset.

Description du poste

Nous recherchons un ingénieur Support L2 spécialisé Microsoft Infrastructure & Cloud, disposant d’une expérience de 1 à 3 ans dans l’administration et le support d’environnements Microsoft hybrides.

Ses missions :

Assurer le support technique de niveau 2 (L2) sur les incidents, problèmes et changements critiques.
Piloter les activités de Change Management : validation, approbation, suivi et contrôle de l’exécution des changements.
Réaliser des audits techniques et formuler des recommandations basées sur les bonnes pratiques.
Rédiger, mettre à jour et valider la documentation technique (SOP, procédures, rapports de changement).
Gérer les incidents majeurs et les demandes de service afin d’assurer la restauration des services dans les délais définis.
Recueillir et analyser les besoins clients.
Participer aux Proof of Concept (POC) et démonstrations techniques de solutions.
Assurer un support aux activités métiers conformément aux besoins de l’organisation.

Qualifications

Compétences Techniques :

Active Director
Gestion des groupes et objets AD
Group Policy Objects (GPO)
Azure
Azure Active Directory (Entra ID)
Azure AD Connect
Active Directory Federation Services (AD FS)
Azure MFA
Microsoft 365 / Office 365
Exchange Server
SharePoint Online
Microsoft Teams
Environnements hybrides Exchange / Microsoft 365
PowerShellConnaissances intermédiaires en réseaux
Connaissances intermédiaires des bonnes pratiques de sécurité
Gestion des identités et des accès
Connaissances intermédiaires en réseaux
Connaissances intermédiaires des bonnes pratiques de sécurité
Gestion des identités et des accès

Qualifications :

1 à 3 ans d’expérience sur un poste similaire.
Une certification Microsoft constitue un atout.

Informations supplémentaires

Au plaisir de vous lire !

About the Company

ALTEN Mexico

Engineering and technology consulting services

ALTEN Mexico provides engineering and technology consulting services by supplying highly specialized engineers who embed within client teams to work on complex projects. The way it works is by offering a flexible pool of talent for research and development needs, allowing clients to access experts without committing to permanent hires. The company differentiates itself through a focus on embedded engineering consultants, serving sectors like telecommunications, aerospace, and information systems, and by expanding its reach via organic growth and acquisitions across Europe and globally. Its goal is to help clients access top engineering expertise efficiently while growing the business through deliberate geographic and service expansion.

Company size: Not listed
Company stage: IPO
Headquarters: Boulogne-Billancourt, France
Founded: 1988

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