Full-Time
Customer Service Associate
Updated on 9/3/2026
Wawa
10,001+ employees
Runs convenience stores with made-to-order foods
Compensation Overview
$16.50 - $20.25/hr
Howell Township, NJ, USA
In Person
 Retail (1) |
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- Great communication and customer service skills.
- Ability to thrive in a fast-paced environment and multitask.
- Must be at least 16 years old and have reliable transportation.
- Ability to work in a team environment.
- Greet and engage with customers to ensure their needs are met quickly and courteously.
- Prepare breakfast items, built-to-order sandwiches, specialty beverages, and pizzas, and keep the coffee station clean and organized.
- Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and identification verification for age-restricted products.
- Ensure the store is well-stocked and shelves remain fresh, full, and inviting.
- Maintain store cleanliness and safety by following established policies, procedures, and guidelines.
- Complete store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.
Wawa runs a large network of convenience retail stores that offer fresh, made-to-order foods and beverages, coffee, fuel services, and surcharge-free ATMs. Customers visit Wawa to get everyday items quickly, with options to customize orders at in-store counters or kiosks and to refuel vehicles. The company differentiates itself through its strong focus on its associates and community, providing extensive benefits (ESOP, tuition reimbursement, 401(k), health coverage, wellness programs) and opportunities for volunteering and charitable giving, which supports employee retention and neighborhood engagement. Wawa emphasizes growth and expansion to serve more regions, while aiming to brighten customers’ days with friendly service and reliable daily stops.
Company Size
10,001+
Company Stage
Grant
Total Funding
$710K
Headquarters
Taguig, Philippines
Founded
1865
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Simplify's Take
What believers are saying
- August 2026 Tennessee openings target seven stores this year and fifty-plus by 2035.
- August 24, 2026 Pennsylvania EV rollout adds eight branded chargers and new dwell-time revenue.
- September 2026 Salem and Wilmington openings expand Wawa westward and deepen Southeast share.
What critics are saying
- March 20, 2026 pregnancy-discrimination suit in Pennsylvania adds legal and reputational exposure.
- August 18, 2026 Voorhees approval fight shows traffic battles can stall stores for years.
- Rapid 2026 expansion strains hiring, permitting, and construction; one bad rollout damages the brand.
What makes Wawa unique
- Wawa pairs made-to-order hoagies with fuel, not just convenience snacks.
- September 2026 openings in Ohio, Virginia, and North Carolina extend a loyal regional brand.
- August 2026 branded EV chargers make Wawa a charging stop, not only a gas stop.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Mental Health Support
Company Equity
401(k) Retirement Plan
401(k) Company Match
Parental Leave
Paid Vacation
Flexible Work Hours
Growth & Insights and Company News
6 month growth
↑ 15%1 year growth
↑ 15%2 year growth
↑ 15%New WAWA location to open near Austin Landing. By Mersadie Curtiss, WHIO.com September 04, 2026 at 6:17 am EDT MIAMI TOWNSHIP - A new gas station is set to open in Montgomery County within the next week. The WAWA is located at 9800 N. Springboro Pike, near Austin Landing. The doors open at 8 a.m. with the first 100 customers receiving a free T-shirt. Free hot coffee will also be available. At 8:30 a.m., a ribbon-cutting will be held, officially welcoming the business to Miami Township.
Wawa provides sneak peek to invited guests, city officials before Salem location opens. Posted: Sep 2, 2026 / 08:11 PM EDT Updated: Sep 2, 2026 / 10:21 PM EDT SALEM, Va. (WFXR) - Wawa has called Virginia home for almost 30 years, but the franchise has yet to arrive in Southwest Virginia. That's set to change, as the new Wawa in Salem welcomed people inside for the first time. "Customers that live west would happen to be traveling, or they would be talking to us, or we would hear from them as they reached out to us, just for that desire for us to come westward," Kim Dowgielewicz, the director of store operations for Wawa across Virginia, said. "We finally feel like we're being able to reach the core market across Virginia." A group of people got to experience the "Taste of Wawa." They got a look inside the store and got to sample a bunch of the menu items. They even got a special visit from the company mascot, Wally the Goose. "I usually don't win anything when I post stuff on Facebook, but then I saw an invitation, and I was excited to be able to come," Salem resident Gail Smith said. "My dad did mystery shoppers until he was 90 at Wawa, and I've heard the food is delicious, and it's delicious today, and everyone was great." City officials stopped by, including Salem Mayor Renée Turk. She was invited to make the store's honorary first hoagie. "I was incredibly impressed with Mayor Turk, not only with her assembly of it, but just her excitement around it," Dowgielewicz said. "It was thrilling that she was here to support and be able to build that first hoagie for us." Wawa also celebrated its ongoing partnership with Feeding Southwest Virginia. Director of Volunteer Services Randy Holden said Wawa has donated around $20,000 over the past two years to Feeding Southwest's children's programs. "I want to say thank you to Wawa and the Wawa Foundation for supporting Feeding Southwest Virginia," Holden said. "We are grateful for your support for our children's feeding programs." Wawa will officially open on Thursday at 8:00 a.m. Wawa also plans to open store locations in Daleville, Lynchburg and Roanoke within the next year.
Wawa to open third New Hanover County store near Pender County line. 1 hour ago WILMINGTON, NC (WWAY) - Wawa is preparing to open its third New Hanover County location, this time in the northern part of the county near the Pender County line. The new store, located at 9010 Senca Drive in Wilmington, is scheduled to open Thursday, Sept. 17. It sits next to Novant Health Scotts Hill Medical Center, placing it close to the New Hanover-Pender county border. The location will be Wawa's first in northern New Hanover County and is positioned to serve customers traveling between New Hanover and Pender counties. The company says doors will open at 8 a.m., following a countdown beginning at 7:55 a.m. A ribbon-cutting ceremony and a hoagie-building competition between local first responders are scheduled for 8:30 a.m. Wawa says the first 250 customers will receive T-shirts while supplies last, and free hot coffee will be offered through Sept. 20. The opening continues the convenience store chain's expansion in southeastern North Carolina. Wawa says it plans to open six to eight stores annually in the state over the next eight to 10 years, with a long-term goal of about 90 locations statewide. The company says each new store employs an average of 35 workers once open. The Scotts Hill-area store follows two other Wawa locations already open in New Hanover County.
A new Wawa superstore just got approved in NJ, after a years-long traffic feud. * September 1, 2026 Tom Lavecchia A massive new Wawa superstore is poised to open on the border of Berlin Township and Voorhees Township after years of debate over its potential traffic impact. It's not entirely a done deal. Berlin Township Planning Board approved the store at an August 18 meeting, but Voorhees Township approval is still needed to move forward. The 5,915 square foot Wawa will sit on Route 73 near the Cooper Road intersection. It will include a gas station, a 55-space parking lot with spaces for oversized vehicles, and will be open 24 hours a day. Additionally, the project brings infrastructure improvements: extended left-turn lane on Cooper Road to ease congestion, extensive landscaping, and upgraded stormwater infrastructure. The fight that held it up. The path here was not an easy one. Voorhees Planning Board initially denied the application in December of 2025, citing concerns over potential traffic impact. This prompted a lawsuit by Developer Niki-J&J Voorhees Cooper Partners LLC, according to NJ.com. The court-approved settlement requires the application to go back before the Voorhees Planning Board. Until then, the project remains in limbo. If approved, it will join three other Wawas opening across the state in Upper Pittsgrove, Tinton Falls, and Barnegat. One thing is for certain. New Jersey can never have too many Wawas. Lifelong Jersey resident and Rutgers and FDU alumnus, Tom La Vecchia is publisher of New Jersey Digest, one of the state's leading lifestyle media brands. When he's not growing the Digest, he's raising four kids, wrangling four cats and pretending it's all under control. His mission: keep Jersey interesting and impossible to ignore.
Wawa celebrates third Tennessee store with Lebanon grand opening. August 28, 2026 Wawa will celebrate the grand opening of its third Tennessee store Wednesday in Lebanon as the company continues expanding across the state. The new store, located at 1000 Murfreesboro Road, will host a ribbon-cutting ceremony and community celebration beginning at 8:30 a.m. The first 250 customers will receive a free limited-edition Wawa T-shirt, while free hot coffee of any size will be available to customers from Sept. 2-6. The celebration will also include Wawa's "Parade of the Ages," highlighting milestones from the company's 200-year history, appearances by Wally Goose and a "Hoagies for Heroes" competition between local police and fire departments. Wawa will donate $1,000 to each department's charity of choice. Wawa leaders will also discuss the company's continued investment and expansion in Tennessee. The company plans to open up to seven stores in Tennessee in 2026 and more than 50 stores across the state over the next 10 years. Wawa said each new location will create construction jobs and employ about 35 associates once open. The Lebanon grand opening schedule includes: * 8 a.m.: T-shirt giveaway begins for the first 250 customers, while free hot coffee begins for all customers * 8:30 a.m.: Ribbon-cutting ceremony and festivities begin The celebration will include Wawa leadership, local first responders, community partners, customers and Wally Goose.