All Accor

Global hotel management, franchising, loyalty program

General Manager

Business & StrategyUpdated on Nov 11

Full-timeIndore, Madhya Pradesh, IndiaNo salary listedIn-person

About the Job

Requirements

At least 15 years of industry experience in upmarket brands.
At least 2 years of experience as a General Manager is a plus.
Pre-opening experience is required.
Financial acumen and a proven track record in sales, pricing, and revenue management.
Strong process orientation, leadership abilities, and organizational skills.
A strong Rooms and Sales background is an added advantage.

Responsibilities

Lead hotel operations with overall responsibility for guest, employee, corporate, and owner satisfaction, quality service, and achievement of financial goals.
Drive and support sales, marketing, and distribution.
Encourage the leadership team to develop effective revenue management strategies and set goals to improve the property's financial performance.
Anticipate future trends and opportunities and translate organizational strategy into an appropriate local strategy.
Ensure service standards, procedures, and delivery of the brand's guest service experience are maintained at the highest possible level.
Establish strong relationships with the owning company, local authorities, and surrounding community.

Job Description

ABOUT THE ROLE

Functions as the primary strategic business leader with overall responsibility of operations of Hotels to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
Personally drive and support the sales, Marketing and Distribution. Encourages leadership team to develop effective revenue management strategies and set aggressive goals that will drive the property's financial performance.
Think about the future anticipating future trends and opportunities; translate organizational strategy into appropriate local strategy.
Ensure that service standards and procedures, as well as the delivery of the brands’ guest service experience are at the highest possible level.
Establish strong and successful relationships with all stakeholders, including owning company, local authorities and surrounding community.

Qualifications

YOUR EXPERIENCE AND SKILLS INCLUDE:

15 + years’ industry experience in upmarket brands; at least 2 years’ experience as General Manager. huge plus. Pre-Opening experience is a must.
Financially astute with proven track record of exceptional sales, pricing and revenue management competencies
Strong Rooms and Sales background will be an added advantage; Strong process orientation; Strong Leadership abilities and organizational skills;

Additional Information

WHAT IS IN IT FOR YOU:

Come As You Are
Work With Purpose
Grow, Learn and Enjoy
Explore Limitless Possibilities

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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