General Manager Fulfillment Operations

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Job Description:

We are hiring a General Manager Fulfillment Operations, in Whitestown, IN, for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

• Pay Type: Exempt / Salary paid Twice Per Month
• Annual Salary Pay: $115,000-$135,000 per year, based on experience
• Annual Bonus Potential: Up to 20% of base salary
• Schedule: Monday-Friday, Day Shift
• Flexibility needed to work additional days and hours to meet business demands

In this role, you will:

• Lead a Large-Scale Distribution Operation
• Drive Continuous Improvement and Operational Excellence
• Make an Impact Through People Leadership in a Team-Focused, Growth-Oriented Culture
• Partner Directly with Customers and Senior Leadership

Check out Ryder's Group Logistics Manager position:

https://rydercareers.video/GLM-Matt

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

Apply Here With Ryder Today

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

Click here to see all Opportunities at Ryder: https://ryder.com/careers

EEO/AA/Female/Minority/Disabled/Veteran

Summary
The General Manager Fulfillment Operations/Group Manager Logistics II is is typically responsible for multiple locations for one large customer or multiple customer accounts with approximately $8M to $11M in operating revenue taking into consideration business complexity. It includes the management and improvement of services provided to the customer(s), as well as the development and implementation of customer performance measurements. May assist with business development initiatives and new locations startups. This position is responsible for leading, guiding, training and directing Logistics Managers (LM), Senior Logistics Managers (SLM), and/or Group Logistics Managers (GLM). This position has profit and loss responsibility for assigned account(s).
All work is subject to review by the DCL and Ryder Corporate Process Owners such as Finance, Human Resources, Safety, etc. Error could result in customer dissatisfaction, loss of inventory, loss of profit, safety or security incident.

Essential Functions

• Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.
• Manage one or more customer account(s) to meet established metrics and performance expectations. Manage the customer relationship and identify potential opportunities for business growth.
• Ensure financial objectives are met and grow revenue for assigned account(s).
• Supervise, develop and manage performance for assigned employees and maintain a positive employee relations environment at assigned account(s).
• Hire, train, supervise, and coach/mentor direct reports and management team.
• Maintain a proactive safety program within the account(s) consistent with company policy in order to provide a safe and secure work environment.
• Manage the profit and loss statements for assigned account(s) and implement actions as needed.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Excellent problem solving skills, use of formal Root Cause Countermeasure Systems preferred
• Excellent oral and written communications skills with demonstrated leadership capabilities
• Strong organization, analytical and computer skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to create and develop an inclusive and engaged work environment across the enterprise
• Effectively guide profit and loss actions using current data sets
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Demonstrated knowledge and understanding of warehouse operations/solutions, distribution, transportation and carrier management at a strategic leveladvanced preferred
• Knowledge of Warehouse Management Systems (WMS) .
  advanced preferred
• Knowledge of OSHA required; DOT and Hazmat knowledge based on the account(s)advanced required
• Knowledge of Lean principles, systems and tools advanced required

Qualifications

• Bachelor's degree in business, logistics, supply chain or an additional two (2) years of relevant work experience required
• Master's degree preferred
• Six (6) years or more relevant experience in supply chain, logistics, warehouse or industry related field. required
• Five (5) years or more managing, leading and developing direct reports required
• Five (5) years or more managing large multi-level teams preferred
• Four (4) years or more Profit & Loss responsibility preferred
• Four (4) years or more demonstrated experience developing and implementing complete logistics solutions and project management skills required
• Three (3) years or more prior experience in leading teams in a LEAN work environment preferred
• Two (2) years or more customer interaction required
• Two (2) years or more managing customer KPIs required
• Two (2) years or more experience providing customer and senior level management presentations preferred
• Some sales experience preferred
• Some multi-client experience preferred
• Demonstrated knowledge and understanding of warehouse operations/solutions, distribution, transportation and carrier management at a strategic level. advanced preferred
• Knowledge of Warehouse Management Systems (WMS) .
  advanced preferred
• Knowledge of OSHA required; DOT and Hazmat knowledge based on the account(s). advanced required
• Knowledge of Lean principles, systems and tools. advanced required

Travel
40-50%

DOT Regulated
No

#INDexempt

#LI-RK

Job Category

Logistics

Our Culture & Commitment:

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$115,000

Maximum Pay Range:

$135,000

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. 

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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