In PersonSupports customers throughout Northern and North Central Ohio; job site visits are required.
Sales & Account ManagementField Sales
About the job
Requirements
A bachelor's degree in Business, Sales & Marketing, Engineering, Construction Management, or a related field.
Understanding of customer service principles and best practices.
Working knowledge of business and sales concepts.
Proficiency with Microsoft Office applications, particularly Excel.
Experience using spreadsheets, databases, customer relationship management systems, and sales tracking tools.
Strong organizational and time management skills.
Ability to analyze information, solve problems, and recommend effective solutions.
Responsibilities
Generate and qualify leads for underground precast concrete products.
Identify, develop, and secure client referrals through general contractors and industry partners.
Maintain and expand relationships with existing customer accounts.
Develop, grow, and sustain new customer accounts.
Conduct in-person, phone, and electronic sales calls with prospective and existing customers.
Respond promptly to customer inquiries, concerns, and requests.
Develop and deliver presentations highlighting company products, innovative technologies, and services.
Prepare quotations and sales proposals and actively follow up to convert opportunities into confirmed orders.
Collaborate with the sales team to monitor and manage quotations throughout the sales cycle.
Review site plans, structural drawings, blueprints, and project specifications to support customer needs and project requirements.
Prepare project take-offs.
Conduct job site visits and provide customers with ongoing technical support.
Address contractor concerns and coordinate corrective action plans when necessary.
Ensure high levels of customer satisfaction and maintain positive client relationships.
Maintain accurate sales activity records and prepare periodic sales reports.
Coordinate with the accounting team to manage payments and collections on sales orders.
Monitor competitor activities, market conditions, and product developments.
Identify opportunities for process, product, and service improvements.
Share market intelligence, customer insights, and selling strategies with fellow sales team members to ensure comprehensive market coverage.
Complete expense reports and other required documentation in a timely manner.
Desired Qualifications
Previous sales experience.
Project Management experience, particularly within the construction, concrete, or precast industry.
Experience working with construction plans, specifications, and project documentation.
Knowledge of precast concrete products and structures.
Strong written, verbal, presentation, and interpersonal communication skills.
Ability to build trust and maintain strong, long-term customer and industry relationships.
Ability to identify new opportunities and develop strategies to grow customer accounts and sales.
Ability to respond with urgency and remain committed to providing excellent customer service.
Ability to confidently present ideas, influence decisions, negotiate, and communicate with customers and internal teams.
Ability to collaborate effectively with fellow sales team members and internal departments.
Ability to remain flexible and resilient while managing changing customer needs, project requirements, and market conditions.
Ability to take initiative, manage priorities independently, and stay focused on achieving business goals.
Description
Build Relationships. Grow Business. Make an Impact.
Mack Industries is looking for a Precast Concrete Sales Representative to support customers throughout Northern and North Central Ohio. In this role, you’ll build and grow customer relationships, develop new business opportunities, and provide technical and project support throughout the sales process.
You’ll work closely with contractors, and industry partners while collaborating with internal teams to deliver the right precast concrete solutions for each project. This role combines sales, project coordination, technical knowledge, and account management to support customers from the initial opportunity through project completion.
What You’ll Do
Business Development & Sales
Generate and qualify leads for underground precast concrete products.
Identify, develop, and secure client referrals through general contractors and industry partners.
Maintain and expand relationships with existing customer accounts.
Develop, grow, and sustain new customer accounts.
Conduct in-person, phone, and electronic sales calls with prospective and existing customers.
Respond promptly to customer inquiries, concerns, and requests.
Develop and deliver presentations highlighting company products, innovative technologies, and services.
Prepare quotations and sales proposals and actively follow up to convert opportunities into confirmed orders.
Collaborate with the sales team to monitor and manage quotations throughout the sales cycle.
Customer & Project Support
Review site plans, structural drawings, blueprints, and project specifications to support customer needs and project requirements.
Prepare project take-offs.
Conduct job site visits and provide customers with ongoing technical support.
Address contractor concerns and coordinate corrective action plans when necessary.
Ensure high levels of customer satisfaction and maintain positive client relationships.
Account Management & Team Collaboration
Maintain accurate sales activity records and prepare periodic sales reports.
Coordinate with the accounting team to manage payments and collections on sales orders.
Monitor competitor activities, market conditions, and product developments.
Identify opportunities for process, product, and service improvements.
Share market intelligence, customer insights, and selling strategies with fellow sales team members to ensure comprehensive market coverage.
Complete expense reports and other required documentation in a timely manner.
What We’re Looking For
Bachelor’s degree in Business, Sales & Marketing, Engineering, Construction Management, or a related field.
Previous sales experience preferred.
Project Management experience preferred, particularly within the construction, concrete, or precast industry.
Experience working with construction plans, specifications, and project documentation is a plus.
Understanding of customer service principles and best practices.
Working knowledge of business and sales concepts.
Proficiency with Microsoft Office applications, particularly Excel.
Experience using spreadsheets, databases, CRM systems, and sales tracking tools.
Knowledge of precast concrete products and structures is preferred.
Strong organizational and time management skills.
Excellent written, verbal, presentation, and interpersonal communication skills.
Ability to analyze information, solve problems, and recommend effective solutions.
What Makes You Successful
You’ll be successful in this role if you are a relationship-builder, problem-solver, and self-starter who enjoys working with customers and finding opportunities to grow the business.
Relationship Building: Build trust and maintain strong, long-term customer and industry relationships.
Business Development: Identify new opportunities and develop strategies to grow customer accounts and sales.
Customer Focus: Respond with urgency and remain committed to providing excellent customer service.
Problem Solving: Analyze information, address challenges, and recommend effective solutions.
Communication: Confidently present ideas, influence decisions, negotiate, and communicate with customers and internal teams.
Teamwork: Collaborate effectively with fellow sales team members and internal departments.
Adaptability: Remain flexible and resilient while managing changing customer needs, project requirements, and market conditions.
Goal-Oriented: Take initiative, manage priorities independently, and stay focused on achieving business goals.
Why Mack Industries?
At Mack Industries, you’re not just selling a product—you’re helping bring real-world construction and infrastructure projects to life. You’ll have the opportunity to build lasting customer relationships, develop new business, and work alongside experienced professionals across sales, engineering, production, and other teams.
If you’re looking for a role where you can combine sales, relationship-building, technical problem-solving, and project support, we’d like to hear from you.
Equal Opportunity Employer Mack Industries, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.