Assistant Manager

Job Description

We are seeking a professional and organized Assistant Manager to join our team at our Jerseyville location on South State Street. In this role, you will support the management team in overseeing daily operations, leading staff, and ensuring exceptional service delivery. The ideal candidate will demonstrate strong leadership capabilities, operational efficiency, and a commitment to fostering a positive work environment while driving organizational success.

• Supervise and coordinate daily operations, ensuring all team members adhere to company policies and procedures
• Train, mentor, and develop staff members to enhance their skills and career growth
• Monitor and evaluate employee performance, providing constructive feedback and conducting performance reviews
• Manage scheduling, staffing levels, and workload distribution to optimize productivity
• Assist in budget management and cost control initiatives while maintaining service quality
• Address customer concerns and resolve conflicts professionally and promptly
• Maintain inventory records and coordinate with relevant departments for stock management
• Communicate effectively with senior management regarding operational challenges and opportunities
• Implement and enforce company standards and best practices across all operations
• Support the recruitment and onboarding process for new team members

Qualifications

• Proven supervisory or team leadership experience in a fast-paced environment
• Strong organizational and time management skills
• Excellent interpersonal and communication abilities
• Demonstrated problem-solving and decision-making capabilities
• Proficiency in performance management and employee development
• Ability to multitask and prioritize competing demands effectively
• Customer service excellence and commitment to customer satisfaction
• Proficiency with point-of-sale systems and relevant software applications
• Knowledge of inventory management and operational procedures
• Ability to work flexible hours, including evenings and weekends as needed
• Professional demeanor with strong ethical standards

Additional Information

All your information will be kept confidential according to EEO guidelines.