Full-Time

Operations Supervisor

Deadline 10/18/26
FedEx Freight

FedEx Freight

10,001+ employees

LTL freight carrier serving North America

No salary listed

Springfield, MA, USA

In Person

Travel is required as needed.

Category
Warehouse & Fulfillment
Required Skills
Microsoft Office
OSHA

Get referred to FedEx Freight

See people who can refer or advise you

Requirements
  • Must possess a high school diploma or equivalent.
  • Must be able to travel as needed.
  • Must have good written, verbal, and interpersonal communication skills.
  • Thorough knowledge of the less-than-truckload industry, Department of Transportation rules and regulations, Occupational Safety and Health Administration laws, hazardous materials regulations, National Motor Freight Classification, tariff rules, and company policies and procedures is preferred.
  • Must be able to work independently and as part of a team.
  • Must be multi-task oriented and possess good organizational skills.
  • Knowledge of Microsoft Office and the Internet.
Responsibilities
  • Lead employees to ensure customer satisfaction by moving all shipments on time and damage free.
  • Lead, manage, educate, and develop company employees, focusing on retention and growth.
  • Supervise and direct employee work, including pre-shifts, with a focus on quality, customer deliverables, and safety performance, while identifying and overseeing improvements.
  • Monitor, record, and educate employees regarding unsafe acts and conditions; correct issues immediately using corrective action as needed, and provide feedback and follow-up to impacted employees.
  • Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked up timely and damage free.
  • Communicate job assignments and coordinate with employees to ensure direction is clear and concise.
  • Monitor service freight and ensure cut-time compliance.
  • Monitor, analyze, and address opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards.
  • Assist customers with rate quotes, claim information, and appointment setting.
  • Monitor actual performance data and gather information for reporting.
  • Build relationships and positive communications with business partners to ensure customer and company service standards are met.
  • Identify freight moving at incorrect weight and classification.
  • Ensure over, short, and damaged freight is identified and processed properly.
  • Perform required administrative functions.
  • Comply with applicable laws and regulations, as well as company policies and procedures.
  • Perform other required duties.

FedEx Freight is a North American carrier that moves less-than-truckload (LTL) freight, meaning shipments that are heavy enough for trucking but don’t need a full trailer. It runs the largest LTL network in the United States, created from Viking Freight and American Freightways through prior acquisitions, and it serves shipments within the U.S. and across borders to Canada and Mexico with a single bill of lading and a unified pickup/delivery system. Its services include FedEx Freight Priority for fast transit (about 1–3 days) and FedEx Freight Economy for cheaper, slower moves (about 3–6 days), along with time-definite options like A.M. Delivery, residential and retail delivery, and FedEx Custom Critical for high-value or hazardous shipments. In December 2024, FedEx announced plans to spin off FedEx Freight into a separate public company to unlock value and sharpen focus on the LTL market.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Memphis, Tennessee

Founded

N/A

Get referred to FedEx Freight

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Fiscal 2026 revenue reached $8.8 billion, preserving scale through a weak freight cycle.
  • Fourth quarter yield rose 11.5% per shipment, showing pricing power on profitable lanes.
  • Transition-period guidance calls for 4% to 6% revenue growth and margin expansion into 2027.

What critics are saying

  • September 2, 2026 fired Mike Lyons after an internal Code of Conduct investigation.
  • Fiscal 2026 operating income fell 58.6% to $616 million after spin-off-related costs.
  • XPO, Old Dominion, and boutique all-in pricing rivals keep stealing yield-sensitive shippers.

What makes FedEx Freight unique

  • June 1, 2026 spin-off makes FedEx Freight a standalone, pure-play LTL carrier.
  • 392 service centers and North America-wide coverage create unmatched density and reach.
  • FedEx Freight Priority still anchors premium, faster transit versus regional LTL rivals.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Company News

The Daily Memphian
Sep 3rd, 2026
FedEx Freight leader fired.

FedEx Freight leader fired. By Steve Bohnel, Daily Memphian Published: September 03, 2026 5:05 PM CT FedEx Freight has fired Mike Lyons, executive vice president and chief specialized-services and commercial officer, according to documents filed with the U.S. Securities and Exchange Commission on Tuesday, Sept. 2. It's unclear why Lyons was fired. "Following an internal investigation, the company determined Mr. Lyons violated its Code of Conduct and no longer met the standards of employment at FedEx Freight," according to the filing. Topics. Thank you for reading The Daily Memphian. Your support is critical. Did you know we are a 501(c)3 nonprofit news organization? We rely on a mix of revenue from subscriptions (50%), advertising, events and other earned income (25%) and fundraising (25%). Please consider making a fully tax-deductible donation or other contribution to The Daily Memphian today. Your subscription pays for you to read all our journalism. Your donation powers the work we do to reach everyone else with the news. We believe an informed Memphis is a better Memphis. If you agree, join our growing list of donors now. Steve Bohnel Steve Bohnel is a Temple University graduate, originally from Bucks County, Pennsylvania. He's worked at news organizations in Iowa, Maryland and Pittsburgh, covering local and state politics. He covers health care, transportation and logistics, manufacturing, and technology. He is an avid traveler, an Everton F.C. and Philadelphia sports fan, and likes collecting records and biking around town. Want to comment on our stories? If you're a subscriber, scroll down to the comments. If you're not a subscriber, only paid subscribers can add their thoughts, so subscribe now. Our commenting policy can be viewed here.

JJDS Publications t/a Fleet Publications
Aug 31st, 2026
UPS remains the most valuable logistics brand since 2015, despite an 8% brand value dip in 2026.

UPS remains the most valuable logistics brand since 2015, despite an 8% brand value dip in 2026. Brand Finance's Logistics 50 2026 report reveals that 48% of the featured brands record double-digit growth * The global logistics sector records a $216.8 billion brand value amid a recovering industry * CEVA records 129% brand value growth, making it this year's fastest-growing logistics brand * SBB ranks as the strongest logistics brand this year The logistics industry faces ongoing financial and geopolitical headwinds since February 2025, including tariffs imposed by the US, geopolitical tensions in the Middle East, and disrupted supply chains. According to the Logistics 50 2026 report by Brand Finance, the world's leading brand valuation consultancy, the logistics industry recorded a brand value of USD216.8 billion amid its recovery. The US continues to be the largest contributor to total brand value, with a 42% share at USD90.8 billion. China remains the second largest, contributing a 14% share (USD30.6 billion), followed by Germany, with a 9% share (USD20.5 billion). UPS (brand value down 8% to USD30 billion) remains the most valuable logistics brand for 12 years running despite a brand value dip in 2026. In January 2025, the American brand announced that it would reduce its dependency on Amazon, its largest customer of nearly 30 years, by cutting down more than 50% of Amazon's shipments by 2026, since the shipments are high-volume but margin dilutive. Despite the partnership contributing almost 11% of UPS's consolidated revenue, UPS aims to focus more on profitable ventures, such as healthcare logistics, which generated more than USD11 billion in the brand's 2025 revenue. FedEx remains the second most valuable logistics brand, recording a 10% brand value growth to USD25.1 billion. The brand's sustained performance can be attributed to the success of its cost efficiency strategy, amid ongoing headwinds. In June 2025, the brand announced that it achieved its USD5 billion cost-reduction target and another cost-reduction target of USD1 billion in May 2026. Additionally, the brand expanded its revenue channels and solidified its position within the industry as its spin-off brand, FedEx Freight, was finalised into a new publicly traded company on 1 June 2026. JR (brand value at USD13.1 billion) maintains its position as the third most valuable logistics brand this year. The brand demonstrates consistent performance thanks to increased revenue across its JR East, JR West, and JR Central lines. The Japanese railway's eastern line, JR East, increased its fares for the first time in 37 years, improving its revenue forecast by JPY82 billion (approximately USD535 million). JR West, the brand's western line, also recorded an increase in revenue for the fifth consecutive year, thanks to the World Expo 2025 in Osaka and Kansai, Japan. Meanwhile, JR Central reported an optimistic year-on-year growth in transportation revenue to JPY785.4 billion (approximately USD5.1 billion) across its Shinkansen and conventional line services. CEVA emerges as the fastest-growing brand, with a brand value increase of 129% to USD2.1 billion. In November 2025, CEVA finalised its acquisition of Borusan Lojistik, providing the brand with a stronger presence in Turkey, consolidating its operational expertise, and establishing a foothold in a region that strategically connects Europe, the Middle East, and Asia. In April 2026, CEVA renewed its contract with Ocado Retail, the UK's largest dedicated online supermarket, reinforcing its relationship as well as solidifying CEVA's positioning in the UK. Within the same month, CEVA also secured a three-year contract with Hilton Food Solutions, underscoring CEVA's capabilities in delivering integrated, port-centric logistics solutions for the food industry and reinforcing the brand as a reliable logistics partner. SBB (new entrant at USD2.6 billion) enters the Logistics 50 ranking for the first time and positions itself as the strongest logistics brand this year, with a Brand Strength Index (BSI) score of 95.2/100 and an AAA+ brand strength rating. The Swiss rail brand's strength was supported by its "Expansion Step 2025", a CHF5.5 billion (USD6.8 billion) programme that spans 60 projects, such as a double-track expansion in the St. Gallen Rhine Valley, a third platform in the Bellinzona-Giubiasco station, and an expansion of the rail nodal point of Bern. The programme focuses on eliminating bottlenecks, increasing capacities, and providing customers with more frequent and reliable services. Alex Haigh, Global Sector Head of Logistics, Brand Finance, commented:"This year's logistics ranking marks a shift in where value is created in logistics. UPS's decision to shed margin-dilutive projects in favour of healthcare logistics shows that scale alone no longer commands a premium, but the quality of the network does. FedEx's cost discipline and CEVA's brand value surge point in the same direction: brands are being rewarded for what they carry and how reliably, instead of simply relying on shipment volume. SBB's arrival as the strongest brand in the sector signals that dependability has become the asset customers pay for." Other notable brands featured in the Brand Finance Logistics 50 2026 report include: * DHL (brand value up 2% to USD11.4 billion) ranks fourth * Union Pacific (brand value up 6% to USD6.4 billion) ranks fifth * SF Express (brand value at USD6.3 billion) ranks sixth * USPS (brand value up 6% to USD6.3 billion) ranks seventh * Maersk (brand value up 27% to USD5.9 billion) ranks eighth * BNSF (brand value down 12% to USD5.9 billion) ranks ninth * China Post (brand value up 6% to USD5.8 billion) ranks 10th

Trucking Dive
Aug 14th, 2026
XPO riding manufacturing recovery wave.

XPO riding manufacturing recovery wave. The LTL carrier is experiencing growth in industrial markets, which contributed to its Q2 tonnage-per-day gains, according to Chief Strategy Officer Ali Faghri. Published Aug. 14, 2026 Dive brief: * The tonnage growth that XPO experienced in recent months coincides with the rebounding manufacturing sector, Chief Strategy Officer Ali Faghri said in an interview with Trucking Dive. He added the rebounding industrial sector appears to be "still in the early innings of a multi-year demand upcycle." * Faghri's optimism is based on the Institute for Supply Management's Purchasing Managers' Index for manufacturing, which in July marked seven consecutive months of expansion. He sees this as a good sign that manufacturing is growing, not contracting which bodes well for trucking. * "When we speak with a lot of customers, there's clearly a lot of pent up demand from multiple years of depressed capex," Faghri said. "What we're hearing from them is that it is more bullishness on the demand outlook here, not just in the back half of the year, but also as we head into 2027." Dive insight: XPO credited the recovering industrial sector for its North American LTL segment posting Q2 revenues of $1.43 billion, up 15.2% year over year. LTL shipments per day also increased 2.8% YoY and tonnage per day also improved 1% from a year ago. CEO Mario Harik said during the company's Q2 earnings call July 30 that manufacturing has been starting to build momentum, following sluggishness that persisted for three years. For XPO, April tonnage was down 1.5% YoY but improved 0.5% in May, Faghri noted. By June, the number increased 4%, and in July, the carrier saw both shipments and tonnage per day increases exceeding 6% YoY. But XPO wasn't alone in reporting improving business conditions in Q2. LTL carriers Saia and TFI International's LTL segment, featuring TForce Freight, also reported increases in both metrics. ArcBest's asset-based segment, featuring ABF Freight, reported a significant increase in tonnage. There are indications manufacturing growth may be sustainable as the ISM's new orders and backlog metrics both were in expansion territory for the seventh straight month in July. The ISM's other demand indicator, new export orders, flipped from contraction to expansion in July, while the customers' inventories index showed "too low" inventory, a trend that's been steady for nearly two years. Faghri told Trucking Dive the carrier added 2,700 new local customers in Q2 with much of that business on the industrial side. He added the carrier's Q2 damage claims ratio was below 0.2%, a record low for the company, which also helped it secure new business. "Overall, LTL is about two-thirds industrial," he said. "It's relatively broad-based in terms of the type of customer that we're winning." Faghri said XPO is well positioned to gain more business in a recovering freight market. Its decision to acquire 28 service centers through the Yellow Corp. bankruptcy auction has given the carrier over 30% excess door capacity, "which is exactly where we want to be at the trough of the cycle," he said. Even with other large name competitors including FedEx Freight and Amazon Supply Chain Services seeking a bigger share of the LTL segment, Faghri is confident in XPO's growth strategy. He added the carrier covers 99% of U.S. zip codes as well as Canada and Mexico. XPO has around 19,000 doors today, Faghri said. "I think ultimately when you look at us, we have one of the largest networks in the LTL industry," he said. "So ultimately, we think our network and our service is differentiated versus the competition and so overall, we don't see those new entrants really impacting our strategy or our ability to continue to grow and support our customers over the next few years."

SS Industries
Aug 12th, 2026
S+S Industries and FedEx Freight announce a strategic logistics partnership.

S+S Industries and FedEx Freight announce a strategic logistics partnership. HOUSTON, TX - August 12, 2026 - S+S Industries ("S+S") today announced a strategic logistics partnership with FedEx Freight, the largest less-than-truckload carrier in North America. The agreement takes effect this month and covers outbound shipments of S+S manufactured parts. Shipping arrangements for the company's other product lines are unchanged. The agreement was not a routine carrier decision. S+S evaluated logistics partners on network reach, shipment technology, and the operational discipline to keep pace with its production floor, and structured the agreement around what matters most to the customers receiving its parts. What the partnership delivers. * Next-day delivery on most shipments. Direct access to FedEx Freight's national priority network moves the majority of manufactured-parts orders on next-day lanes, putting parts on customer docks a day sooner.

Truck Drivers US
Aug 10th, 2026
FedEx Freight brings 111 drivers to this week's National Truck Driving Championships.

FedEx Freight brings 111 drivers to this week's National Truck Driving Championships. FedEx Freight will send 111 professional drivers to this week's National Truck Driving Championships (NTDC) in Pittsburgh, Pennsylvania, giving the carrier one of the largest teams competing at the American Trucking Associations' annual safety competition. Among the group are 18 drivers who earned Grand Champion honors at their state championships this year, nine previous national champions and three defending class champions from the 2025 NTDC. Experience takes the stage. The team's accomplishments extend well beyond competition. Together, the 111 drivers represent more than 230 million accident-free miles and nearly 2,950 years of professional driving experience. Ninety-six competitors have driven more than one million safe miles, while 22 have surpassed three million accident-free miles. Those numbers reflect the level of experience required to reach the national stage, where only drivers who qualify through state truck driving championships earn the opportunity to compete. More than a driving competition. Often called the "Super Bowl of Safety," the National Truck Driving Championships challenge competitors with a written exam, a pre-trip inspection and a driving course designed to test precision behind the wheel. National titles are awarded across nine vehicle classes, with one competitor also earning the National Grand Champion title. Hosted annually by the American Trucking Associations, the championships have recognized the nation's safest professional drivers since 1937. FedEx Freight's championship history. FedEx Freight has built one of the strongest records in the competition's modern era. Since 2003, company drivers have captured 53 National Championship titles and seven National Grand Champion awards. Returning this year are Jackie Reed of Hattiesburg, Mississippi, the 2024 National Grand Champion, and David Comings of Wahpeton, North Dakota, who claimed the title in 2025. Three defending class champions from last year's competition will also return to Pittsburgh looking to add another national championship to the carrier's record. With another experienced team headed to the National Truck Driving Championships, FedEx Freight will once again be among the carriers to watch as drivers compete for some of the trucking industry's most respected safety honors. The TDUSA editorial team creates practical, driver-focused content covering trucking news, industry updates, safety, regulations, and career information for professional truck drivers across the United States. Each article is built to reflect real-world experience, industry developments, and information drivers can use on and off the road. Last updated: august 10, 2026. Image Source: FedEx Freight