Dine-in SMB Operations Specialist Project Intern
TikTok
Dine-in SMB Operations Specialist Project Intern
TikTok
Short-form video platform with ads
About the Team With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners. In Local Service, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative. At the same time, Local Service creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency. As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests. Applications are reviewed on a rolling basis, so we encourage you to apply early. Responsibilities (Sales Support): -Provide daily operational support to the BD team, conduct data monitoring, track KPI progress, compile weekly and monthly reports, and visualize team target performance. -Coordinate cross-departmental resources, follow up on merchant onboarding processes, collect and help resolve various operational issues encountered by frontline BD to improve team execution efficiency. -Participate in the design of incentive mechanisms to help the BD team hit performance targets, prepare supporting materials and facilitate daily team coordination, and assist leaders in team operation and risk control. Responsibilities（Marketing Campaign Operation） -Assist in planning platform marketing campaigns, monitor end-to-end campaign execution, and ensure timely launch and smooth delivery of activities. -Track campaign metrics, focus on improving merchant sign-up rate for campaigns, drive merchant GMV growth through activities, produce regular data reports, and optimize campaign plans based on data reviews. -Collaborate with the BD team to roll out online and offline activities, share campaign updates with frontline teams, summarize learnings and continuously iterate campaign mechanics.
Minimum Qualifications - Currently pursuing a Bachelor's degree, internship with operation/business-related work experience. - Clear logic, strong execution ability, data analysis ability, strong self-drive. - Good communication skills, strong teamwork spirit, and a proactive mindset. Fluent in English and Bahasa Indonesia as the role will oversee Indonesia market. Preferred Qualification - Preferred experience working as part of a global or international team. - Preferred experience working with data.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.
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