Bounteous

End-to-end digital transformation for loyalty

Associate Director - Workfront

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeRemote in USA$105k - $130k /yrRemote

About the Job

Requirements

At least 6 years of experience in Adobe Workfront development and implementation.
Strong understanding of Workfront design and system integrations using Workfront Fusion, connectors, and application programming interfaces.
Workfront Core Developer certification or equivalent.
Proven ability to develop and implement automation for workflow optimization.
Experience resolving configuration issues through strong troubleshooting skills.
Ability to drive user adoption through effective training and support.
Ability to manage multiple projects simultaneously and prioritize tasks efficiently.
Promote and enforce awareness of acceptable use of information assets, malware protection, and password security protocols.
Identify, assess, and report security risks affecting the confidentiality, integrity, and availability of information assets.
Understand and evaluate how data is stored, processed, or transmitted to ensure compliance with data privacy and protection standards, including the General Data Protection Regulation and California Consumer Privacy Act.
Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information.

Responsibilities

Develop and configure Adobe Workfront solutions tailored to client needs, applying project management and process automation best practices.
Configure and customize Workfront dashboards, reports, templates, and workflows to optimize client operations.
Complete detailed Workfront architecture and configuration documentation for client design documents in collaboration with a business process expert or lead.
Implement automation rules and processes in Workfront Fusion for functions including project management and resource allocation.
Participate in discovery sessions and stakeholder interviews to identify business requirements and process improvement opportunities.
Identify enhancements and new functionalities that can benefit client instances.
Troubleshoot and resolve configuration-related issues to ensure system performance and reliability.
Stay current on Workfront best practices and updates, and recommend and implement enhancements.
Provide quality assurance for configurations and implementations.
Work with clients and internal teams to develop and deliver training on Workfront solutions.
Act as a liaison between technical and business teams to ensure communication and alignment.
Provide ongoing technical support within the scope of the product to ensure client success.

Desired Qualifications

Excellent communication and problem-solving skills.
Ability to work in a fast-paced and collaborative environment.

Salary Range: 105000 to 130000 (Currency: USD) (Pay period: per-year-salary)

Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.

Job Title: Associate Director - Workfront
Location: USA
Mode of Work: Remote
Type of Job: Fulltime

Key Responsibilities:

Develop and configure Adobe Workfront solutions tailored to client needs, implementing best practices in project management and process automation to enhance operational efficiency.
Configure and customize Workfront, including dashboards, reports, templates, and workflows to optimize client operations.
Complete detailed Workfront architecture and configuration documentation for inclusion in client design documents, largely in collaboration with a business process expert/lead.
Implement automation rules processes within Fusion to streamline key functions, including project management and resource allocation.
Participate in discovery sessions and stakeholder interviews to identify business requirements and process improvement opportunities.
Identify enhancements and new functionalities that can benefit client instances.
Troubleshoot and resolve configuration-related issues, ensuring system performance and reliability.
Regularly update knowledge on Workfront best practices and updates to recommend and implement enhancements.
Provide comprehensive quality assurance for all configurations and implementations.
Work with clients and internal teams to develop and deliver training on Workfront solutions to promote effective usage.
Act as a liaison between technical and business teams, ensuring clear communication and alignment.
Provide ongoing technical support within the scope of the product to ensure client success.

Desired Skills and Experience:

6+ years of experience in Adobe Workfront development and implementation.
Strong understanding of Workfront design and system integrations using Workfront Fusion, connectors, and APIs.
Workfront Core Developer certification or equivalent.
Proven ability to develop and implement automation for workflow optimization.
Exceptional troubleshooting skills with experience in resolving configuration issues.
Excellent communication and problem-solving skills, with a talent for driving user adoption through effective training and support.
Ability to manage multiple projects simultaneously and prioritize tasks efficiently.
Ability to work in a fast-paced and collaborative environment.

Information Security Responsibilities

Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

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Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous is willing to sponsor eligible candidates for employment visas.

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About the Company

Bounteous

End-to-end digital transformation for loyalty

Bounteous helps brands improve customer experiences and loyalty through data-driven digital transformations. It collaborates with clients in co-innovation to design and implement customized digital platforms, engagement, and loyalty programs across sectors like dining, retail, payments, banking, insurance, and wealth management. After merging with Accolite Digital in 2021 and acquiring Hathway, it now offers end-to-end services from strategy to implementation and ongoing optimization, combining technology, marketing, and analytics. Its goal is to deliver rapid value so clients stay competitive in a fast-changing digital landscape.

Company size: 1,001-5,000
Company stage: Acquired
Total funding: Not listed
Headquarters: Chicago, IL
Founded: 2003

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