Technical Account Manager
Appvia
Technical Account Manager
Appvia
Delivers secure, scalable cloud-native platforms
Appvia · London, United Kingdom (Hybrid) · Full-time · Posted 2026-11-10
Salary: GBP 100,000–120,000
Workplace: hybrid
Location: London, UK (Hybrid - typically 1+ days in-office/client-site per week)
Contract: Permanent, Full-time
Package: £100,000-£120,000 + 30% Bonus + 10% Shares + Benefits (see more below)
Clearance: UK Security Clearance eligibility required
Appvia is a cloud-native consultancy and platform provider helping organisations build, secure and scale in the cloud, with offerings such as self-service platforms, governance, cost optimisation and AI accelerators.
Partnering with public cloud providers, we work across the public and private sector to help customers build modern cloud platforms, embed platform engineering best practices, improve governance, and optimise costs to unlock developer velocity and accelerate delivery practices that make cloud a competitive advantage.
As we continue to grow our client base and support increasingly complex transformation programmes, we are hiring a Client Principal / Technical Engagement Manager to take ownership and lead our major strategic accounts and act as the senior bridge between our technical teams and our clients’ senior stakeholders, to ensure value realisation, account growth and delivery.
Interview process - 3 stage
Important
You must either hold active SC, or be eligible for SC:
About the Role
This is a senior, client-facing engagement leadership role responsible for driving account success, delivery quality, and commercial growth across Appvia’s high-profile cloud transformation engagements.
You will own the relationship with one or more strategic accounts, working on various projects from cloud migration and automation to platform engineering and AI enablement programmes and will ensure that Appvia becomes a trusted, long-term strategic partner.
This is a multi-faceted, post-sales role blending technical account leadership, delivery oversight, stakeholder engagement, and commercial ownership. You’ll work closely with our CEO, Head of Cloud Solutions, Head of Solutions Architecture, and Practice Leaders, ensuring clients see measurable value from our work while identifying opportunities to deepen and expand the partnership. This role is also billable and will play a key part in shaping Appvia’s future client engagement model and the evolution of a wider Client Solutions function.
Client Relationship & Strategic Account Ownership
Act as the senior lead contact for the client account: establish, nurture and deepen relationships at executive and senior stakeholder level.
Monitor health of the account: satisfaction metrics, retention, usage of our platform/services, referenceability.
Engagement & Delivery Oversight
Oversee the portfolio of projects/engagements within the account: ensure governance, appropriate resourcing, milestone adherence, risk/issue management, budget/margin tracking.
Act as an escalation point for major delivery issues, guiding resolution, and maintaining client confidence.
Growth & Value Realisation
Translate technical delivery into business outcomes: e.g., developer productivity uplift, cost savings, faster release cycles, governance/compliance improvements. Use metrics to track value delivered.
Lead internal lessons-learned and continuous improvement: capture what works in the account, feed improvements back into Appvia’s offering.
Internal Collaboration & Leadership
Work cross-functionally: with sales/pre-sales, product teams, consulting/engineering, finance, and marketing/referrals to ensure the account’s growth and delivery success.
You are a senior consultancy leader with a strong technical grounding, exceptional stakeholder presence, and proven experience developing and growing strategic technology accounts. You thrive in client-facing roles where you can influence outcomes, lead complex programmes and own the success of long-term partnerships. Comfortable in a fast-moving, growth-oriented environment (Appvia is a scaling consultancy) and able to adapt to evolving client needs and service models.
Certification in relevant cloud technologies (AWS, Azure, GCP) at an expert/professional level is highly desirable, e.g.:
Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
AWS Certified Advanced Networking – Specialty
Certification in Kubernetes administration is desirable:
Certified Kubernetes Administrator (CKA)
We are a self-funded, London-based consultancy, growing rapidly while staying true to what got us here: a human, engineering-led culture built on trust, ownership, and getting things done.
As we scale, we’re maturing as a business and expanding into new areas across platform engineering, software, data, and AI. We’re intentional about keeping our culture at the heart of it. We operate with a flat structure, agile ways of working, and a strong focus on collaboration, where good ideas come from anywhere and people are trusted to make an impact.
We work alongside our customers to solve complex, real-world problems: modernising systems, improving delivery, and building scalable platforms that enable long-term success.
If you want to be part of a team that values people as much as technology and gives you the space to grow while working on meaningful challenges, Appvia is the place to do it.
What’s on offer?
⚖️ Work-life balance
💚 For your well-being
🧠 Mental health support
😃 Other fun perks
But don’t just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok.
We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status.
Note: While all roles are active and approved at the time of posting, the dynamic nature of our start-up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
As a condition of employment, all successful candidates are required to complete Appvia's standard pre-employment checks, including right-to-work verification and reference checks, and to agree to Appvia's confidentiality and data handling policies as part of their employment terms. Screening for this role is carried out in line with UK Government vetting standards and Appvia's Information Security Management System.
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