SOMFY Group

Builds motors and connected controls for homes and buildings

Customer Service & Supply Chain Officer

Supply Chain Management +1Confirmed live in the last 24 hours

Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

A degree in Business Administration or a logistics-related field is required.
At least 8 years of relevant experience is required.
Computer literacy is required.
A good command of spoken and written English is required.
Strong personal computer skills, especially Microsoft Word, Excel, PowerPoint, Salesforce, and Power BI, are required; familiarity with Microsoft Outlook and Office applications is also required.
The ability to manage multiple tasks, prioritize different objectives, and meet tight timelines is required.

Responsibilities

Develop demand forecasts by analyzing historical data, market trends, sales forecasts, and customer insights to support supply planning and align supply with customer demand.
Plan inventory, replenishment, and supply to balance customer demand with product availability, including inventory optimization, purchasing planning, replenishment, supply balancing, and supplier coordination to ensure continuity of supply.
Manage the physical movement of goods, including transportation, shipping, and customs, to ensure timely product replenishment for current and future forecasted customer demand.
Manage the end-to-end customer order lifecycle, including quotations, order entry, validation, scheduling, changes, delivery coordination, returns, and customer communication related to orders.
Manage the physical movement of goods from the warehouse to customer locations and oversee required process compliance, documentation, customer coordination, and communication.

Desired Qualifications

ERP knowledge, such as Oracle or SAP, is a plus.
The ability to work effectively with people from diverse cultures is desirable.
Being well organized, responsible, and able to work independently with minimal supervision is desirable.

Job Description

A) Supply Chain:

•Demand Planning: Develops demand forecasts by analysing historical data, market trends, forecast by sales, and customer insights to support supply planning and align supply with customer demand

•Inventory and Supply Planning: Plans inventory, replenishment and supply to balance customer demand with product availability, including inventory optimization, purchasing planning, replenishment, supply balancing and supplier coordination to ensure continuity of supply

•Inbound Logistics: Manages the physical movement of goods, including transportation, shipping, and customs, to ensure products replenishment in time for servicing customers current and future forecasted demands

B) Customer Care:

•Sales Admin: Manages the end to end customer order lifecycle, including quotations, order entry, validation, scheduling, changes, delivery coordination, returns and customer communication related with orders

•Outbound Logistics: Manages the physical movement of goods from warehouse to customer location and manages all the necessary process compliance, documentation, customer coordination and communication

Qualifications

Degree holder of Business Administration, Logistics related aspects.
8+ years relevant experiences
Computer literacy.
Good command of spoken and written English.
A good team player, effective communication and interpersonal skills and able to work with people from diverse culture
Responsible, well organized with a strong work ethic and positive attitude
Highly self-motivated individual who can work independently and with minimal supervision
Able to manage multi-tasks, with ability to prioritize different objectives and meet tight timelines.
Strong PC skills especially MS WORD, EXCEL, POWERPOINT, SALESFORCE, PowerBI and familiar with MS Outlook and Office Applications.
ERP knowledge (e.g. Oracle/SAP) is a PLUS

Additional Information

Please mention your current and expected salary and notice period in the CV.

The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.

About the Company

SOMFY Group

Builds motors and connected controls for homes and buildings

SOMFY Group designs and manufactures motors, controls, and connected systems for openings and closures in homes and buildings. Its products automate shutters, blinds, curtains, gates, garage doors, and other access points, combining mechanical movement with electronic controls. The group serves manufacturers, installers, building professionals, and household users through an international network of brands, production sites, and distribution operations. Its connected-home offering lets occupants coordinate equipment, adjust living conditions, and manage access or security from digital interfaces. Founded in 1969, SOMFY Group is headquartered in Cluses, in the Auvergne-Rhône-Alpes region of France.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Cluses, France
Founded: 1969

Recently Posted Jobs

Explore more opportunities at SOMFY Group

See more jobs