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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyConfirmed live in the last 24 hours
InternshipChicago, IL, USA$18.50 - $24.25

About the Job

Requirements

  • Be accepted into, or actively enrolled in, an Accreditation Council for Pharmacy Education-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Meet regular and predictable attendance requirements, including nights and weekends, and complete required training within the designated timeframe.
  • Concentrate on tasks, pivot between tasks to meet patient and business needs, and confirm prescription information and label accuracy.
  • Look for ways to help patients in a friendly manner, notice and understand their reactions, and respond appropriately.
  • Use verbal and written communication with patients and colleagues, and practice active listening by giving full attention, understanding others' points, asking appropriate questions, and avoiding interruptions.
  • Use mathematical reasoning to determine quantities such as tablets to dispense, days' supply, and full or additional bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet physical demands including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching overhead and in multiple directions; repetitive finger work; precise machine adjustment; stooping and bending; and close visual work such as transcribing, viewing a computer terminal, and inspecting small parts. Occasionally lift or exert up to 20 pounds, frequently up to 10 pounds, and consistently exert negligible force.
  • Express ideas and convey detailed spoken instructions accurately, and receive detailed information through oral communication.
  • Complete additional tasks as directed by a supervisor or manager.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders, to prepare for increasing responsibility and a pharmacist role.
  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create personalized patient experiences at pick-up, drive-through, and over the phone; offer immunizations and other services at the register and over the phone; and solve or escalate patient problems.
  • Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries and completing cycle counts, returns to stock, and waiting-bin inventories.
  • Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge to better assist patients.
  • Remain flexible to scheduling and business needs and voluntarily travel to stores in the market to work shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing at offsite clinics, where allowed by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions and report adverse-reaction events as required by public health requirements.
  • Review and collect patient information and track and document it for each applicable patient.

Desired Qualifications

  • At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to become immunization certified; once state regulations are met, pharmacy interns should work toward providing patient immunizations as an essential pharmacist function.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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