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TikTok

Short-form video platform with ads

Creator Operations Graduate - TikTok Shop Operations

Business OperationsConfirmed live in the last 24 hours
Full-timeMilan, Metropolitan City of Milan, ItalyIn-person

About the Job

Requirements

  • Individuals must be completing or have recently completed a Bachelor's degree.
  • Excellent written and oral communication skills in English and Italian are required to communicate with internal and external stakeholders.
  • Strong analytical skills are required to interpret data and derive actionable insights.
  • Strong planning skills for online and offline campaigns are required, along with creativity and brainstorming ability.

Responsibilities

  • Manage and grow creator relationships through one-to-one engagement and community-wide communication, driving creator activation, engagement, retention, and long-term growth.
  • Develop and execute quarterly and monthly creator operation plans to improve creator activity, content output, e-commerce performance, and long-term earning potential on the platform.
  • Plan and organize online and offline creator activities, including training sessions, workshops, and community events, to improve content quality and creators’ understanding of e-commerce policies and best practices.
  • Support the planning and execution of creator-centric campaigns, working cross-functionally with internal and external stakeholders to drive creator growth and participation.
  • Work with brands and sellers to facilitate partnerships and collaboration opportunities for creators, supporting healthy and sustainable platform growth.
  • Become proficient in internal creator management tools and e-commerce-related features, and use data to identify creator needs, performance gaps, and growth opportunities.
  • Ensure smooth communication and execution across creator-related stakeholders, both internally and externally.
  • Support broader creator operation initiatives and ad hoc projects when required.

Desired Qualifications

  • Prior internship or project experience in e-commerce, digital platforms, the creator economy, social media, or related fields is preferred.
  • Experience planning and executing training programs, webinars, or workshops is preferred.
  • Prior experience as a content creator is a plus.

About the Company

TikTok

Short-form video platform with ads

TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.

Company size
10,001+
Company stage
Grant
Total funding
$740K
Headquarters
Santa Monica, CA
Founded
2016

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