Assistant Manager

Job Description

Domino's Pizza in Diamond, United States is seeking an enthusiastic and dedicated Assistant Manager to join our team at our 2255 E Division St location. As an Assistant Manager, you'll play a vital role in driving the success of our store operations while delivering exceptional customer experiences. We're looking for a detail-oriented leader who is passionate about motivating team members, maintaining operational excellence, and fostering a collaborative work environment where every team member feels valued and supported.

• Efficiently manage and oversee daily store operations during assigned shifts, ensuring smooth workflow and adherence to company standards
• Lead, motivate, and mentor team members to maintain high standards of customer service and operational performance
• Handle cash transactions, manage financial aspects of store operations, and ensure accurate record-keeping
• Interact professionally with customers, addressing inquiries with empathy and resolving issues transparently and promptly
• Answer phone calls and process customer orders accurately while maintaining a friendly and helpful demeanor
• Assist in maintaining a clean, organized, and safe work environment that complies with food safety regulations
• Collaborate with the store manager to implement company policies, procedures, and performance initiatives
• Train and onboard new team members on store operations, customer service standards, and company expectations
• Ensure compliance with food safety regulations and quality control measures to maintain product excellence
• Analyze store performance metrics and contribute to achieving sales targets and operational goals
• Demonstrate flexibility and resilience in adapting to changing situations and peak business periods
• Foster an inclusive and supportive team culture that encourages open communication and continuous improvement

Qualifications

• Proven leadership experience in a fast-paced retail or food service environment
• Strong interpersonal and communication skills to effectively manage and motivate team members
• Excellent customer service orientation with a friendly, positive, and empathetic attitude
• Proficiency in basic math and strong problem-solving abilities
• Demonstrated ability to multitask and prioritize effectively in a high-volume setting
• Physical capability to lift up to 25 pounds and stand for extended periods
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Basic computer skills for operating point-of-sale systems and other store technology
• Strong time management and organizational skills to ensure efficient store operations
• Proven ability to work well under pressure and adapt to changing circumstances
• Experience with cash handling and financial management in a retail environment
• Demonstrated ability to train, mentor, and develop team members
• Knowledge of food safety compliance and quality control standards
• Conflict resolution and problem-solving skills with a transparent and assertive approach
• High school diploma or equivalent (preferred)
• Previous experience in the pizza industry or food service sector (a plus)

Additional Information