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RXO

Asset-light truck brokerage with AI marketplace

Fleet Technology & Systems Manager

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeIn-person

About the Job

Requirements

  • A bachelor's degree in Business, Supply Chain, Information Technology, Engineering, or a related field, or equivalent related work experience.
  • Experience supporting business applications, operational technology platforms, or logistics systems.
  • Experience leading system implementations, technology projects, or process improvement initiatives.
  • Strong analytical, project management, and problem-solving skills.
  • Experience managing cross-functional stakeholder relationships and driving business outcomes.
  • Proficiency with Microsoft Office applications and reporting tools.

Responsibilities

  • Develop and execute application strategies aligned with operational and organizational goals.
  • Establish technology roadmaps and prioritize enhancements based on business needs and user feedback.
  • Serve as the primary liaison between Operations, Technology, Account Management, and third-party vendors.
  • Lead system implementations, upgrades, integrations, migrations, and optimization projects.
  • Define project scope, requirements, timelines, risks, and success metrics while managing project execution.
  • Coordinate testing, user acceptance testing, deployment activities, and post-launch support.
  • Analyze operational workflows and identify opportunities for automation, visibility, and efficiency improvements.
  • Develop and leverage dashboards, key performance indicators, scorecards, and reporting tools to support operational decision-making.
  • Investigate application and business system issues, determine root causes, and drive resolution efforts.
  • Manage vendor relationships, escalations, enhancement requests, and stakeholder communications.
  • Support training, documentation, change management, and user adoption initiatives.
  • Mentor application support team members and lead cross-functional project teams.
  • Drive continuous improvement efforts that enhance service, productivity, operational performance, and customer outcomes.

Desired Qualifications

  • Experience with Transportation Management Systems, fleet management applications, or logistics technology platforms.
  • Experience with TMW Operations, Samsara, Trimble FleetHub, TMT Fleet Maintenance, or similar operational systems.
  • Experience with data analytics, reporting solutions, application support, or business systems management.
  • Experience supporting dedicated transportation, truckload, less-than-truckload, intermodal, drayage, fleet maintenance, warehouse management, or yard management operations.
  • Knowledge of application programming interface integrations, system interfaces, and application connectivity concepts.
  • Experience leading change management and user adoption initiatives.
  • PMP, Lean Six Sigma, Agile, or a related professional certification.
  • Experience leveraging emerging technologies, automation tools, or artificial intelligence solutions to improve business processes.
  • Demonstrated ability to influence cross-functional teams and drive strategic technology initiatives.

About the Company

RXO

Asset-light truck brokerage with AI marketplace

RXO provides truck brokerage and related logistics services using an asset-light model, connecting shippers with a vast network of independent carriers and trucks across North America. Its RXO Connect digital freight marketplace uses AI and machine learning to quote, route, and price loads, offering real-time visibility, while the RXO Drive app helps carriers find loads and manage operations, with TMS integration to fit customers’ systems. The company differentiates itself through its asset-light approach, extensive carrier network, and AI-powered tools plus services like warehouse check-ins and a rewards program. RXO aims to deliver efficient, transparent, and scalable logistics solutions that connect shippers and carriers across North America.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Charlotte, NC
Founded
2022

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