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San Francisco Campus for Jewish Living

Admissions Coordinator

Clinical Support & Patient AdministrationUpdated on Nov 12
Full-timeSan Francisco, CA, USA$40 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • One to two years of skilled nursing facility admissions experience is required.
  • Proficiency in Microsoft Office applications, including Outlook, Word, and Excel, is required.
  • Ability to work effectively in a fast-paced environment is required.
  • Ability to multitask with urgency while maintaining professionalism and sensitivity is required.
  • Strong interpersonal skills and the ability to manage sensitive and confidential information are required.
  • Ability to build and maintain relationships with referral sources, families, clients, and colleagues is required.
  • Organizational, customer service, written, and verbal communication skills are required.
  • Ability to lift, push, and pull at least 25 pounds is required.
  • Ability to exert muscle force to lift, push, pull, or carry is required.
  • Ability to use abdominal and lower back muscles over time without fatigue is required.
  • Ability to stand and/or sit for extended periods is required.
  • Ability to bend, stoop, stretch, twist, sit, and reach is required.
  • Fine motor skills and good visual and auditory acuity are required.

Responsibilities

  • Assist in managing census and patient/resident throughput, with a focus on achieving and exceeding census goals and targets.
  • Support application throughput and data entry across multiple systems and platforms, including electronic medical records, Allscripts, Curaspan, Referral Manager PRO, fax, phone, email, and long-term care roster systems.
  • Provide ongoing phone, email, and customer service support for short-term care and long-term care inquiries.
  • Conduct tours of units and respond to inquiries and applicants in a timely and professional manner.
  • Communicate with case managers about admissions processes and status updates to support transitions from hospital to skilled nursing care.
  • Assess and review long-term care applications for completeness and appropriateness for admission.
  • Follow up with applicants about outstanding documentation or requirements until the admissions process is finalized.
  • Conduct room checks to ensure rooms are prepared for incoming admissions and arrange durable medical equipment orders as needed.
  • Collaborate with clinical liaisons to identify and communicate clinical admission requirements to the interdisciplinary team.
  • Create and complete admissions paperwork for incoming residents and patients.
  • Enter admissions into the electronic medical record system, take patient photographs, and upload appropriate documents into the system.
  • Review and verify insurance eligibility and benefits, and obtain authorizations as needed.
  • Maintain understanding of contracted insurance providers and accurately enter payer information into the electronic medical record system.
  • Establish and maintain professional relationships with referral sources, physicians, hospitals, and healthcare providers to support referral growth.
  • Represent the Jewish Home and Rehabilitation Center professionally in the community and maintain a customer-service-oriented approach.
  • Attend staff meetings and educational in-services as assigned.
  • Cross-train and provide departmental coverage as needed.
  • Conduct screenings for potential admissions, including Megan’s Law, immunizations, and PASRR reviews.
  • Prepare admissions memos and communicate admissions information to nursing units.
  • Welcome newly admitted residents and orient them to their room and surroundings.
  • Assist patients and families with customer service needs as appropriate.
  • Monitor cleanliness of elevators and entryways and communicate maintenance or housekeeping needs.
  • Assist with answering call lights and supporting resident needs when necessary.
  • Perform other duties as assigned.

Desired Qualifications

  • An associate or bachelor's degree is preferred.
  • Skilled nursing billing and insurance experience is preferred.

About the Company

San Francisco Campus for Jewish Living

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