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AbbVie

Global biopharmaceutical company developing medicines

Lead, Field Team Excellence Capabilities

Sales OperationsPosted on Nov 5
Full-timeMontreal, QC, Canada

About the Job

Requirements

  • A bachelor's degree in business, marketing, computer science, or a related field.
  • Three to five years of experience in CRM management or field operations in the pharmaceutical or life sciences sector.
  • Hands-on experience with Veeva CRM and associated platforms, including Salesforce and Power BI.
  • Advanced English skills are essential because the role involves collaborating with employees and clients and supporting regions outside Quebec where English is spoken.

Responsibilities

  • Act as a subject-matter expert for Veeva CRM, managing system design, testing, and deployment.
  • Lead onboarding and training for field teams and ensure effective tool-adoption support to optimize their work.
  • Coordinate system deployments, manage timelines, and maintain clear communication with stakeholders.
  • Monitor field execution, design dashboards, and provide actionable insights to leadership.
  • Identify opportunities to streamline workflows and strengthen compliance.
  • Lead projects and drive change.

About the Company

AbbVie

Global biopharmaceutical company developing medicines

AbbVie is a global biopharmaceutical company that develops and sells medicines to treat serious health conditions. Its portfolio spans immunology, oncology, virology, neuroscience, and aesthetics, with products designed to modulate the immune system, target disease pathways, or support medical aesthetics. AbbVie compounds its products through a heavy emphasis on research and development, investing billions to build a steady pipeline of new therapies. Its medicines are brought to market by selling to healthcare providers, hospitals, and clinics, and in some cases directly to patients via prescriptions. The company differentiates itself through a wide, globally distributed product line, substantial R&D investment, and a commitment to sustainability and patient care, including science-based targets. AbbVie’s goal is to improve patient outcomes by delivering effective treatments for unmet medical needs while pursuing long-term, responsible growth across healthcare markets.

Company size
10,001+
Company stage
IPO
Headquarters
North Chicago, IL
Founded
1888

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