Full-Time

SMB Account Manager

Updated on 5/17/2024

Canary Technologies

Canary Technologies

51-200 employees

Hospitality software for contactless guest interactions

Consumer Software

Mid

Dallas, TX, USA

Required Skills
Communications
Segment
Data Analysis
Requirements
  • BA/BS
  • 2+ years of relevant work experience, preferably in a high-growth startup environment
  • Strong aptitude for data analysis
  • Excellent verbal and written communication skills
  • Proven track record of success in driving renewals and expansion initiatives specifically tailored to the SMB customer segment
  • Self-starter mentality
  • Ability to work collaboratively across teams
Responsibilities
  • Drive Retention
  • Manage Renewals & Minimize Churn
  • Identify Expansion Opportunities
  • Scale Customer Health Management

Working at Canary Technologies offers an incredible opportunity in the hospitality technology sector, focusing on enhancing guest experiences while emphasizing data security. With a suite of products designed to secure guest data and improve operational efficiencies, the company plays a pivotal role in fostering PCI compliance and minimizing fraud. Their widely adopted solutions and the impact on reducing chargebacks by up to 90% demonstrate a strong commitment to industry leadership and technical reliability.

Company Stage

Series B

Total Funding

$59.4M

Headquarters

San Francisco, California

Founded

2018

Growth & Insights
Headcount

6 month growth

19%

1 year growth

51%

2 year growth

124%

Benefits

Health insurance

Flexible working hours

Training & career development

Regular team building events

Travel stipend at Canary hotels

Internal promotions

Stocked kitchen