U

University of Southern California

Research university in Los Angeles, CA

Family Advocate

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeLos Angeles, CA, USA$23 - $24 /hrIn-person

About the Job

Requirements

  • A bachelor's degree, or a combination of experience and education that substitutes for the minimum education requirement.
  • At least 1 year of experience performing administrative support services.
  • Knowledge of Head Start Performance Standards.
  • At least 6 months of experience monitoring, entering, and tracking data.
  • At least 6 months of casework management experience.
  • Experience networking with community partners.
  • Bilingual ability in English and Spanish.
  • A CPR and First Aid certificate, which may be obtained after applying but before starting.
  • Ability to climb stairs, reach, bend, lift 20–30 pounds, crawl, kneel, stoop, twist, grasp with hands and fingers, use arms and legs, walk, and climb ladders if applicable.
  • Ability to perform the usual and customary physical demands of lifting, carrying, pushing, and/or pulling, and significant stooping, kneeling, crouching, and/or crawling.
  • Successful completion of a physical exam, TB test, background/fingerprint clearance, and MMR and Tdap vaccinations.
  • Completion of Child Abuse Mandated Reporter Training.

Responsibilities

  • Provide advocacy for families in the community, co-lead with parent representatives, and coordinate and staff Center Parent Committee meetings.
  • Take responsibility for child services, health services, and tracking comprehensive services; build relationships and partnerships with community agencies; link families to community resources; and comply with agency policies, goals, and objectives.
  • Recruit, certify, and enroll children in Head Start and/or California State Preschool Programs, assess each family’s strengths, concerns, and priorities, and provide services using a case management methodology to improve families’ prospects of supporting their child through school.
  • Manage a caseload of up to 45 families and engage families in activities that support their child’s school-readiness development.
  • Help children and families access health services, including screenings and referrals, immunization schedule maintenance, nutrition assessments and follow-ups, mental health and disability assessments as part of initial screenings, and determination of mental or physical delays.
  • Conduct each currently enrolled family’s needs assessment and family partnership agreement to identify problems and concerns, and connect families with appropriate resources, referral systems, and services.
  • Ensure completion of program requirements and follow Head Start Performance Standards and California State Preschool Regulations, including licensing requirements related to enrollment, health, child rights, and program policies.
  • Ensure children receive health and dental services and have access to ongoing, acute, and routine health and dental care.
  • Support classroom care and supervision of children when a class is temporarily understaffed; provide auxiliary services such as food preparation, setup, and cleanup to allow available teaching staff to supervise children adequately.
  • Establish and maintain outreach and recruitment to keep assigned Head Start and State Preschool sites fully enrolled with eligible children, and monitor attendance to ensure children are actively involved in the program.
  • Work with teachers, site supervisors, family service coordinators, and other support staff to help families make choices and decisions responsive to each family’s culture, roles, values, strengths, and beliefs.

Desired Qualifications

  • An associate or bachelor’s degree in Human Development, Social Work, or a related field.
  • At least 12 units of child development.
  • A Family Development Credential, or ability to obtain it within 18 months of employment.
  • At least 2 years of experience performing administrative support services or program support services in a directly related field.

About the Company

University of Southern California

Research university in Los Angeles, CA

The University of Southern California is a private research university with academic programs across the arts, sciences, business, engineering, law, health, and other professional fields.

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