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NOCD

Telehealth ERP therapy platform with therapists

Territory Manager University Partnerships

Field SalesUpdated on Nov 14
Full-timeRemote in USA

About the Job

Requirements

  • A bachelor's degree is required.
  • At least 2 years of professional experience meeting or exceeding expectations is required.
  • Willingness to travel up to 75% within the assigned territory is required.
  • A valid driver's license is required.

Responsibilities

  • Take ownership of the assigned territory and identify high-potential academic psychiatric departments, specialty outpatient clinics, and health systems.
  • Use provider data, referral trends, market intelligence, and insurance coverage information to prioritize time and focus on opportunities likely to drive patient growth.
  • Develop a weekly schedule balancing new provider outreach, face-to-face meetings, follow-up, and relationship development with existing referral partners.
  • Spend significant time in the field meeting providers in their offices, attending practice meetings, and developing relationships throughout the market.
  • Evaluate territory performance, identify gaps, and adjust the approach to meet monthly patient referral and conversion goals.
  • Lead consultative conversations with healthcare professionals about OCD, common symptoms, barriers to diagnosis, and evidence-based treatment.
  • Educate providers on Exposure and Response Prevention therapy and explain how NOCD complements existing medication management, therapy, and treatment relationships.
  • Help providers recognize patients who may benefit from specialized OCD treatment.
  • Tailor messaging to providers' specialties, patient populations, clinical workflows, and practice needs.
  • Address questions and objections about insurance coverage, access to care, virtual treatment, patient engagement, and referrals.
  • Build provider relationships that lead to referrals to NOCD for appropriate patients.
  • Provide practical tools, instructions, patient education materials, and guidance to make referrals straightforward.
  • Develop account-level strategies to increase referrals from existing partners, reengage former referrers, and activate interested providers who have not referred patients.
  • Follow up after meetings to reinforce education, address operational barriers, share updates, and encourage providers to take the next step.
  • Build relationships across clinicians and decision-makers within larger practices and health systems.
  • Manage the full business development process from prospecting and initial outreach through provider education, referral commitment, activation, and ongoing account growth.
  • Maintain a pipeline of prospective and existing referral partners with clear next steps and follow-up plans.
  • Set and manage a calendar to prioritize high-value conversations and maintain consistent weekly activity.
  • Track provider meetings, referral activity, patient registrations, and conversions using the company's customer relationship management and reporting tools.
  • Take accountability for monthly performance goals, identify when results are behind pace, and implement corrective action plans.
  • Use coaching, feedback, and performance data to improve the sales approach, territory strategy, and results.
  • Partner with internal teams to help referred patients understand their options, navigate intake, and access care.
  • Communicate provider feedback, referral barriers, and market trends to leadership and cross-functional partners.
  • Strengthen existing relationships by closing the loop with referring providers, sharing relevant updates, and reinforcing confidence in NOCD.
  • Represent NOCD professionally in the community through clinical knowledge, responsiveness, follow-through, and commitment to patient outcomes.

About the Company

NOCD

Telehealth ERP therapy platform with therapists

NOCD provides online OCD-focused therapy by connecting clients with licensed therapists who specialize in Exposure and Response Prevention (ERP). Therapy is delivered via live video sessions, with messaging, in-app exercises, and tools to practice ERP, plus a community with virtual groups and Peer Advisors. Subscriptions give access to services, and many insurance plans reimburse the care, making it accessible. The goal is to improve access to evidence-based ERP treatment for OCD and support users with ongoing care through a comprehensive platform.

Company size
501-1,000
Company stage
Late Stage VC
Total funding
$85M
Headquarters
Chicago, IL
Founded
2017

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