PRISM+

Direct-to-consumer high-performance home electronics

Assistant Retail Store Manager

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeBayan Lepas, Penang, MalaysiaIn-person

About the Job

Requirements

At least 3 years of managerial experience in the retail industry.
Be well versed in retail store processes and systems and proficient in Excel and PowerPoint.
Have prior experience with mall landlord relations.
Be data-driven and able to analyze data for stock forecasting.
Have strong communication and people skills, with English, Chinese, and Malay.
Be passionate about engaging customers and providing excellent service.

Responsibilities

Manage, count, verify, and reconcile daily cash register sales.
Greet customers courteously and professionally, provide quality customer service, answer product questions, and recommend products according to customer needs.
Perform opening and closing procedures according to store policies and procedures.
Process and replenish merchandise and ensure stock availability.
Co-lead the retail team in maintaining the store’s visual merchandising and cleanliness standards.
Motivate and encourage the team to foster positive working relationships.
Recruit and hire new store employees.
Train and onboard new employees.
Create and manage store schedules.
Set, monitor, and achieve or exceed retail sales targets to improve company ranking.
Provide timely sales reports and analysis, make recommendations, and flag risks concerning anticipated shortfalls.
Work with company management to plan and implement suitable incentives and promotional plans to boost sales.

Assistant Retail Store Manager - Penang

PRISM+ · Bayan Lepas, Malaysia · Full-time · Posted 2026-10-22

Workplace: on_site

Department: Retail Operations

Description

We are seeking a passionate Retail Assistant Store Manager who will be starting in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channels. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Assistant Retail Store Manager but are not limited to

Manage, count, verify, and reconcile daily cash register sales
Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
Perform opening and closing procedures effectively according to store policies and procedures
Process and replenish merchandise and ensured stock availability
Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
Recruit and hire new store employees
Responsible for training and onboarding new employees
Create and manage store schedules 
Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

Requirements

Minimum of 3 years of managerial experience in the retail industry
Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
Prior experience in malls landlord relations
Data-driven with ability to analyse data for stocks forecasting
Strong Communication (English/Chinese/Malay) and people skills
Passionate in engaging customers and providing excellent service

Benefits

Annual outpatient benefit (Includes dental and optical benefits)
Birthday leave
Performance bonus
Annual increment

Apply

Apply at PRISM+

About the Company

PRISM+

Direct-to-consumer high-performance home electronics

PRISM+ is a Singapore-based provider of high-performance home electronics and smart appliances. It sells a range of products including 4K Google TVs, Dolby Atmos soundbars, gaming and productivity monitors, smart air conditioners, and ceiling fans through a direct-to-consumer online platform and select retail partners. Its devices are designed for the Singaporean market, with emphasis on quality, reliability, and attractive designs, often offered with promotions and financing to improve affordability. The company differentiates itself with strong local roots and a track record of customer trust, demonstrated by tens of thousands of five-star reviews from hundreds of thousands of users. PRISM+ aims to deliver premium, easy-to-use home tech that fits modern Singaporean homes, through direct sales and partnerships while expanding access to its products.

Company size: 201-500
Company stage: Early VC
Total funding: $31.9M
Headquarters: Singapore, Singapore
Founded: 2017

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