SECURITY CLEARANCE: TS/SCI with both Polygraphs is required
POSITION: Mid-Level Systems Administrator, Level 2
REQUISITION: KEY-SA2-03.080626
LOCATION: Ft. Meade, Maryland

JOB DESCRIPTION:
(U) Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

REQUIRED:
• (U) Provide support for implementation, troubleshooting and maintenance of IT systems
• (U) Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• (U) Manage the daily activities of configuration and operation of IT systems
• (U) Provide assistance to users in accessing and using IT systems
• (U) Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• (U) Provide support for the escalation and communication of status to agency management and internal customers
• (U) Optimize system operations and resource utilization, and perform system capacity analysis and planning
• (U) Provide in-depth experience in trouble-shooting IT systems
• (U) Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• (U) Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• (U) Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

LCAT QUALIFICATIONS:
CERTIFICATION: DoD 8570 IAT Level II Certification
EXPERIENCE:
• Bachelor’s degree + 5 years minimum experience, OR
• No Degree + 10 years minimum experience, OR

• Five (5) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

NOTE: Bachelor’s degree in related discipline from an accredited college or university is required.

CSG, Inc. is an Equal Opportunity / Affirmative Action employer that values the strength of diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.

About the company

Capital Solutions Group provides specialized IT consulting and development services to the U.S. national security and intelligence communities. It combines integration work with the creation of proprietary tools across cloud, AI/ML, software development, systems engineering, data analytics, and cybersecurity. Its ChatCSG platform is a secure, on-premise generative AI environment with retrieval-augmented generation for verified, explainable government knowledge access, and it participates in collaborations like the Patrius JV to modernize intelligence IT systems. The company differentiates itself with a hybrid model that blends hands-on integration with mission-ready IP, aiming to help federal agencies modernize infrastructure, reduce costs, and strengthen security of mission-critical systems.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Fort Meade, Maryland

Founded

N/A

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Simplify's Take

What believers are saying

March 2026 board chair Doreen Harwood strengthens credibility with national-security buyers.
November 2025 ChatCSG contract proves demand for secure generative AI in government.
Patrius JV won a multi-year intelligence-community modernization contract in September 2025.

What critics are saying

CSG depends on a few federal customers; one recompete loss cuts revenue quickly by 2027.
ChatCSG's sole-source federal contract risks protest, audit scrutiny, and renewal pressure.
Palantir, Booz Allen, and AWS outspend CSG, compressing margins and talent retention.

What makes Capital Solutions Group unique

ChatCSG gives CSG proprietary, mission-specific AI IP beyond labor-only contracting.
CSG serves defense and intelligence agencies with cloud, cybersecurity, and systems engineering depth.
Patrius JV combines CSG, Fuse, and Evlos for intelligence-community modernization wins.

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Capital Solutions Group

Systems Administrator