Consumer Content Marketing Manager
JP Morgan Chase
Consumer Content Marketing Manager
JP Morgan Chase
Runs a consumer bank and an investment bank
As Vice President, Consumer Content Marketing, you will craft brand moments and stories Germany wants to talk about. You will shape culture-led consumer communications and translate central guidance into Germany‑specific narratives, then orchestrate a content calendar that lands consistently across web, social, events and partner channels. You will coordinate paid content in partner channels with the Media team to amplify the reach of the ideas you create. You will be responsible for managing content holistically to create external facing materials for your programs, working closely with Campaigns and Chase PR.
Job Responsibilities
Define the Germany content marketing strategy from central guidance and turn it into clear, culture‑first stories and content plans.
Own the content calendar across channels; coordinate with Campaigns and channel owners so messages are orchestrated and aligned.
Analyze consumer research and market trends in Germany to deepen audience understanding, align with German culture and industry developments, and tailor story angles and headlines.
Work with copywriters and designers to develop messaging frameworks and content.
Lead external-facing content and speaking program end-to-end: own core materials and program recurring formats from concept to delivery (e.g., podcasts).
Brief and manage agencies and partners; review and sign off plans and assets; ensure timely delivery and brand consistency.
Coordinate paid content in partner channels such as advertorials with the Media team to amplify earned moments.
Drive effective project management so programs, content and assets are delivered on time and to quality.
Develop and deliver content‑led earned programs, materials (web/social/events/webinars), and media collaborations.
Monitor coverage, sentiment and impact; track content metrics; run post‑program reviews and share recommendations for continuous improvement.
Collaborate with Chase PR, Legal and Compliance on approvals and reputational alignment.
Required Qualifications, Capabilities, and Skills
Significant experience in consumer communications, public relations or content marketing for well‑known brands with nationwide reach in Germany.
Proven ability to build culture‑first stories and integrate content across owned, social and partner channels.
Strong storytelling and messaging skills; comfortable developing frameworks and working with copywriters and designers.
Experience managing agencies and coordinating cross‑functional stakeholders to deliver integrated programs.
Strategic thinking with strong execution; attention to detail; organized and reliable in fast‑paced, deadline‑driven environments.
Excellent organizational, communication and collaboration skills; confident presenting to senior stakeholders.
Fluency in German and English, written and verbal.
Commitment to maintaining firm standards related to risk, compliance and the Code of Conduct.
Preferred Qualifications, Capabilities, and Skills
Runs a consumer bank and an investment bank
JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.
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