Full-Time

Account Executive

Enterprise

Reputation

Reputation

501-1,000 employees

B2B SaaS for online reputation management

No salary listed

Remote in USA

Remote

Bachelor's

Category
Sales & Account Management (1)
Required Skills
Sales
Forecasting
Computer Networking
Salesforce

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Requirements
  • 8+ years of experience in SaaS sales
  • Undergraduate degree preferred; equivalent relevant experience will also be considered
  • Proven track record of exceeding quota in a consultative sales environment
  • Demonstrated ability to independently develop and manage a sales pipeline through prospecting, networking, and strategic outreach
  • Comfortable managing complex, high-value deals and navigating multi-stakeholder sales cycles
  • Ability to thrive in a fast-paced environment while maintaining strategic focus and operational discipline
  • Highly motivated self-starter with the ability to work independently and collaboratively across teams
  • Excellent communication, presentation, and interpersonal skills
  • Proficiency in Salesforce (preferred) with strong forecasting skills and attention to detail
  • Adaptable to changing circumstances and able to drive consensus internally
Responsibilities
  • Own and drive new enterprise business across multiple verticals
  • Develop and execute thoughtful account strategies to break into new organizations and expand existing relationships
  • Lead sophisticated, multi-threaded sales cycles involving executive stakeholders and complex buying groups
  • Build trusted advisor relationships with senior leaders, senior-level decision-makers, including CMOs, CXOs, Directors of Marketing, and VPs of Operations, positioning yourself as a strategic partner rather than a vendor
  • Navigate large organizations by aligning multiple stakeholders around business outcomes and measurable value
  • Collaborate cross-functionally with Marketing, SDRs, Customer Success, and Product teams to drive client success
  • Identify whitespace within target accounts and develop expansion opportunities that drive long-term revenue growth
  • Bring market insight and customer feedback back to the business to help shape product direction and go-to-market strategy
  • Maintain strong pipeline discipline, forecast accuracy, and clear deal execution plans
  • Contribute to a high-performance, collaborative sales culture focused on learning, winning, and continuous improvement
  • Perform additional duties as assigned

Reputation.com provides a subscription-based SaaS platform for online reputation and customer experience management aimed at large, multi-location enterprises. It helps clients monitor and respond to online reviews, manage social media, and conduct customer surveys across multiple locations. The platform analyzes sentiment from reviews, social channels, and surveys to identify areas for operational improvement and collaboration among teams. The service is used by businesses across automotive, healthcare, retail, and hospitality, including Fortune 500 clients. The goal is to help enterprises protect and enhance their reputation while improving customer experience and business operations.

Company Size

501-1,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

$267.3M

Headquarters

Redwood City, California

Founded

2006

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Simplify Jobs

Simplify's Take

What believers are saying

  • June 2026 GEO Readiness Audit rides enterprise demand for AI-generated search answers.
  • AI Reputation Manager and AI Location Presence Insights directly address OpenAI, Gemini, and Perplexity.
  • Nuvi adds social listening, strengthening upsell opportunities across existing multi-location accounts.

What critics are saying

  • Birdeye and Podium market cheaper, broader suites, pressuring enterprise renewals through 2026.
  • Reputation Score recalibration in January 2026 disrupts customer metrics and trust.
  • If AI-search visibility becomes commoditized, Reputation's core pricing power erodes quickly.

What makes Reputation unique

  • 2026 GEO Readiness Audit targets AI search visibility, not legacy keyword SEO.
  • Reputation spans reviews, listings, surveys, and social listening after the Nuvi acquisition.
  • Fortune 500 and 1,000-location enterprises buy its integrated customer-experience workflow.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Unlimited Paid Time Off

Paid Holidays

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

Disability Insurance

Life Insurance

401(k) Retirement Plan

Flexible Work Hours

Wellness Program

Gym Membership

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

1%
Associated Press
Jun 17th, 2026
Reputation launches webinar on how AI engines influence brand discovery and customer trust

Reputation, a reputation intelligence platform, is hosting a webinar on 25 June to demonstrate how AI engines like ChatGPT, Perplexity and Google influence brand discovery and customer decisions. The "Reputation Without Boundaries" session will show enterprise marketers how to shape the signals driving these outcomes. The webinar will cover how AI evaluates brand signals across reviews, listings and website content, and showcase tools including the GEO Readiness Report and Location Pages. Attendees will also preview Reputation's new MCP Server, designed to make reputation intelligence more accessible within existing AI tools. The company says AI increasingly synthesises public signals to form answers about brands, and weak or inconsistent signals may result in incomplete or inaccurate representations in AI-generated responses.

Associated Press
May 4th, 2026
Reputation launches AI platform to help enterprise brands control their AI search visibility

Reputation has launched three AI capabilities to help enterprise brands manage their presence in AI-powered search results. The new tools—Reputation IQ, AI Reputation Manager, and AI Location Presence Insights—are now available to all customers. Reputation IQ allows users to query datasets in plain English for instant insights. AI Reputation Manager shows how brands appear in AI search engines including OpenAI, Gemini and Perplexity, revealing sentiment themes and citations shaping AI-generated descriptions. AI Location Presence Insights audits data signals that AI search engines use to recommend locations. The platform addresses the challenge of managing brand visibility as AI-powered search increasingly determines which businesses are recommended to consumers. CEO Joe Burton said the tools provide teams with visibility into how AI systems interpret their business and enable targeted action to improve performance across multiple locations.

TEDPress
May 1st, 2026
HotelPORT launches EnGAIgeVIEW(TM), an ai-powered guest engagement platform Anchored in propertyview(r).

HotelPORT launches EnGAIgeVIEW(TM), an ai-powered guest engagement platform Anchored in propertyview(r). Miami Beach, Florida Miami Beach, FL - HotelPORT(R) today announced the launch of EnGAIgeVIEW(TM), an AI-powered guest engagement platform anchored in PropertyVIEW(TM), the hospitality industry's source of truth for verified hospitality content. Developed by BIG Tech Group, the platform introduces a new standard for real-time, intelligent guest interaction across voice, text, and chat. "This isn't an incremental upgrade. It's a category reset," said Fred Bean, Founder of HotelPORT. "The industry has been built around listening after the experience. We've built a platform that engages during the experience - when it actually matters." From feedback to real-time engagement. EnGAIgeVIEW(TM) is designed to replace static surveys and delayed insights with continuous, AI-driven guest interaction. As the intelligence layer of the HotelPORT ecosystem, the platform: * Engages guests in real time across voice, text, and chat * Anticipates needs through predictive AI models * Personalizes experiences dynamically at every stage of the journey * Provides unified visibility across operations, marketing, and leadership Anchored in PropertyVIEW(TM), EnGAIgeVIEW(TM) operates on a governed foundation of verified hospitality content - eliminating the inconsistencies and blind spots that limit legacy systems. A platform built for the next decade. Hospitality operators have long relied on fragmented tools that capture feedback after the fact. EnGAIgeVIEW(TM) shifts the paradigm - transforming guest engagement into a live, continuous intelligence system. "When you control the interaction layer, you control the outcome," Bean added. "That's the difference between reacting to problems and preventing them." Extending intelligence into reputation. HotelPORT's platform is further strengthened by ReputationAI(TM), its AI-driven reputation and review response solution, which has been operating across hospitality portfolios over the past year. Developed in partnership with Daitrix, ReputationAI(TM) enables operators to translate guest experiences into accurate, timely public-facing narratives through automated responses and sentiment intelligence. Together, EnGAIgeVIEW(TM) and ReputationAI(TM) create a closed-loop system - connecting real-time engagement with reputation outcomes. Why now. The hospitality industry is entering a period of structural change, as legacy platforms face disruption and operators demand AI-native solutions that deliver immediate impact. EnGAIgeVIEW(TM) is purpose-built for this moment - combining real-time engagement with a trusted data foundation. "This is not a new feature set - it's a new foundation for the industry," said Bean. "When intelligence is anchored in truth, performance becomes predictable." Availability. EnGAIgeVIEW(TM) is now available for deployment across hospitality portfolios globally. HotelPORT is offering priority onboarding for select partners during this initial launch phase. About HotelPORT(R). HotelPORT is a hospitality technology company redefining guest engagement through artificial intelligence, data intelligence, and operational integration. Its platforms empower hospitality leaders to deliver exceptional experiences while maximizing performance and profitability. Recent comments. No comments to show.

AUTO Connected Car News
Feb 3rd, 2026
Subaru, Nissan, Honda, Lexus, BMW & Acura Top Best in Reputation

Subaru, Nissan, Honda, Lexus, BMW & Acura top best in reputation. Reputation, a company that tracks how consumers judge and engage with brands online, on Tuesday released its 2026 North American Automotive Rankings, offering a snapshot of how carmakers and dealers are redefining reputation as something closer to operating infrastructure than marketing afterthought. The rankings, which evaluate automotive brands, dealer groups and individual dealerships, are built around Reputation Score - a composite measure of consumer trust and engagement across the moments that matter most to car shoppers, from online discovery to final purchase. Once treated as a lagging indicator, the score is increasingly viewed by industry leaders as the visible output of a larger, continuously operating reputation intelligence system powered by artificial intelligence. This year's results point to a widening divide within the industry. The strongest performers are no longer reacting to reviews or social media flare-ups after the fact. Instead, they are embedding reputation intelligence into daily decision-making, using it to diagnose operational weaknesses, anticipate customer concerns and differentiate themselves in an increasingly competitive market. "In today's automotive market, reputation is no longer just perception - it's infrastructure," said Joe Burton, the chief executive of Reputation. "It shapes how car shoppers discover brands, evaluate them and ultimately decide where to spend their money." The shift reflects broader changes in how consumers encounter automotive brands. Algorithms, search rankings and online marketplaces now play a central role in visibility and credibility, making trust both more fragile and more measurable. Reputation intelligence systems, Mr. Burton said, allow companies to unify signals from reviews, listings, social platforms and direct customer feedback into a single analytical framework - one that can surface problems before they escalate and translate trust into measurable revenue. Unlike traditional reputation management, which often focused on periodic monitoring and response, the new approach emphasizes constant interpretation and action. According to Reputation, the companies that rose to the top of the 2026 rankings shared several traits: they consolidated public and private feedback into a single source of truth; used A.I. to understand why trust was strengthening or eroding; and consistently routed those insights into operations, marketing and customer experience initiatives. The impact is already being felt at the brand level. Acura, for example, credited its use of Reputation's tools with helping its dealer network significantly improve the online customer experience over the past year. Jennifer Symington, assistant vice president of marketing at American Honda Motor Company, said the effort contributed to Acura's climb from fifth to third place in the rankings, aligning with the brand's broader push for a more responsive and premium digital presence. Dealer groups are drawing similar conclusions. Patrick O'Connor, director of customer relations at Ken Ganley Automotive Group, said reputation intelligence has become essential as the organization expands. The tools, he said, have helped the group identify weaknesses, reinforce strengths and maintain consistent standards of customer care across a growing footprint. As competition intensifies and consumers grow more discerning, the rankings suggest that reputation in the automotive industry is no longer something to manage episodically. It is, increasingly, a system to be engineered - continuously, intelligently and at scale. | US Non-Luxury Brands * Subaru * Nissan * Honda * Toyota * Kia * Mitsubishi * Mini * Volvo * Hyundai * Mazda | US Luxury Brands * Lexus * BMW * Acura * Infinti * Porsche * Buick * Audi * Mercedes-Benz * Land Rover * Cadillac | | Private Dealer Groups * Hendrick Automotive * Ken Ganley Automotive Group * McGovern Automotive Group | Public Dealer Groups * Penske * AutoNation * Group 1 Automotive | | US Dealers * Hendrick Lexus Charleston * Hendrick Volvo Cars of Charleston * Hendrick Lexus Northlake | / |

PR Newswire
Sep 2nd, 2025
Watercrest St. Lucie West Voted Best Senior Living Community for Three Consecutive Years in the Treasure Coast Community Choice Awards

The community was also named Best Senior Living Community in the 2025 Best of Port St. Lucie annual awards and recipient of the 800 Award by Reputation, a global leader in reputation performance management