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Hello Fresh

Meal-kit delivery service with subscriptions

Chief of Staff

Business OperationsConfirmed live in the last 24 hours
Full-timeToronto, ON, Canada

About the Job

Requirements

  • A Bachelor's or Master's degree in Engineering, Business Administration, Operations, or a highly analytical equivalent field.
  • At least 7 years of experience working within and scaling a fast-growth business or consultancy in a progressively senior role, up to management or director level.
  • Proficiency in leveraging data architectures, workflow mapping, and process improvement frameworks to develop data-driven answers.
  • Ability to consult, influence, and partner with senior leaders to develop and execute strategies that drive business performance across a range of business units.

Responsibilities

  • Serve as a key strategic partner and trusted advisor to the CEO and Senior Leadership Team within the Canadian business.
  • Identify and prioritize what needs to be built to set the Canadian organization up for long-term success; drive decision-making, program management, and initiative implementation under the guidance of the CEO and Senior Leadership Team.
  • Work across the Canadian market and globally, particularly with the North American platform, to clarify strategic information cascades, optimize cross-functional collaboration, and ensure organizational design supports scale.
  • Organize and execute quarterly and annual strategic and business planning for the Canadian organization, including leading the Canadian OKR process and supporting the CEO through the biannual budgeting process.
  • Oversee critical corporate infrastructure, office footprint strategy, and real estate procurement; establish governance and cross-functional accountability for major capital and construction projects.
  • Chair the Canadian Broader Leadership Team, organizing and leading regular meetings and driving the Canadian leadership agenda.
  • Review, design, and execute improvements to organizational structure; identify knowledge and skills gaps and help address them.
  • Improve existing processes and optimize organizational procedures for efficiency and productivity.
  • Develop relationships with employees to improve the efficiency and responsiveness of existing operations.
  • Help define new operational strategies by working with the CEO and other executives on special projects.

About the Company

Hello Fresh

Meal-kit delivery service with subscriptions

HelloFresh provides meal kits that deliver fresh, pre-portioned ingredients and chef-curated recipes to customers’ doors through a subscription service. Customers choose from a weekly menu of meals and dietary options (vegetarian, low-calorie, family-friendly), select their delivery day, and receive ingredients and step-by-step instructions to cook at home. The service eliminates meal planning and grocery shopping and can be flexibly managed—subscribers can skip weeks or cancel anytime. The company differentiates itself with a broad, customizable menu, focus on fresh produce and sustainable sourcing, and convenience for busy households. Its goal is to make home cooking easy, healthy, and accessible while providing flexible, affordable meal options.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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